Onida — Onida Customer Service

Address:

New Delhi, Delhi

I have Onida Microwave which I have purchased almost 3 years back. Its opening door lock has been broken and for which I have already filled complaint( complaint ID: [protected]) in May'13. Last time technician came home and took the broken part. He ensured me that he will informed me if new part is available. I did not received any response 2 months and after that I contacted the customer care again and then they informed me that new part is not available. I do not understand, why this information was no shared with me before and if onida products part is not available then there is no sense of sell these product on market. Now I am blaming myself that why I have purchased Onida Product as it is just a scrap if part is not available. Now I have only option left that I purchase a new microwave of any other company except Onida. If there is any other option is available, please let me know.