[Resolved]  Onida Oxygen Thunder T.v. — POOR CONDITION OF PICTURE TUBE

Address:

Udham Singh Nagar, Uttarakhand

DAMAGE OF PICTURE TUBE
I bought ONIDA OXYGEN THUNDER Television 11 month back. On 25.11.2009, a technical snag developed in the T.V.. The local sales centre at Kashipur (Uttarakhand) was informed and the engineers of the company (Mr. Deepak) visited us on after complaint. After inspecting the T.V., they informed that Picture Tube is damaged and needs replacement. They told that since the part was not available with them, they will get it from the company and replace it. After about a month they told us that the part has arrived and the T.V. should be sent to Your Auth. Dealer M/s Jyoti Electronic for testing of the Picture Tube.

When after a week I enquired about the status of the T.V. on phone with one Mr. Mayank Goel, they told me that they have changed the Picture Tube. But till date I am not received my T.V. after a month.

Even after one month of the defect in the T.V., the company's service centre is not able to set the product in the working condition.

If such type of service is provided by a so called reputed company, then people should stop buying the ONIDA Products


With regards
RAJENDRA SHARMA
Kashipur (U.S.Nagar)
Uttarakhand- 244713
Mob.[protected]