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Onida — missing video on the sides

Hello,
i purchased Onida Oxygen Thunder 29 inch TV 8 months back. everything was good until i was beginning to doubt that i am missing some video on the sides, especially on the right side. this was confirmed while zooming a DVD Movie. now i am sure that i am missing some video on the TV Programmes also. can anybody help or suggest.

Regards,
Nagendra D Bhavasar
i had onida model 14 zs 491 can u provide remote model no pls .. i missed the remote thanks in advance email me at sunil5050 AT rediffmail dot com

Onida Mi Crowave Oven — Replacement of Indicator board

I called your service centre - ADONIS ELECTRONICS PVT. LIMITED, Visakhapatnam to attend to our Microwave oven Model:25GTTR on 17/08/2008. On 18/08/2008 one Mr. A.L.Ramakrishna, your personnel has come and checked the oven and said that the indicator board is not working and has to be replaced. He told me that the cost of the board is Rs.900. He charged me Rs.320 for the visit and I duly paid it vide receipt no:2052 d/18/08/2008. He said he will place an order to the board and let me know. I have made number of attempts to call your personnel, went to the office several time to check whether the board has arrived or not. The reply is still waiting. Today I called the office and asked them, what exactly is the problem, they say the item has not been despatched from the company. I asked them did they put up a notice to this regard and the reply is "yes" and told me the Job No: [protected] d/19/08/2008.
I have to submit that the service rendered at the office is not upto the mark. I feel that purchasing a Onida product is a mistake.
To make me think otherwise, please see that my work is attended at the earliest.

Onida 14 — Poor quality service from service centre

I have used your TV 14" colour Smart model since last 7 years. I was very happy with this TV, but suddenly it started to show black & white picture. I have lonched a complain in a onida authorized service centre and it was rectified by them on 14.04.08, but again the same problem was raised on 05.05.08 and again I called the person from there and it was rectified. That time the service man to me that the rectification was not done properly by first one. Unfortunately today I have faced the same problem in my TV. I have called the service person but I am very much with this kind of poor service. I would request u to pls. suggest me the proper way to get good service from your authorized service centre. I feel they are doing this thing intentionally to get the service charge in every month. I repeat again that before this incident my TV was absolutely ok since last three years.

Regards,

Somenath Bhattacharya

ONIDA TV 29 '' — Late Service

As my TV was under breakdown, i had launched compliant in ONIDA service centre at Andhei cal;l centre, After 5 days past there was none of the fellow visited to repair the TV . i almost Spent 100 of rupees callin service centre at vasai but lady at vasai pick the call and not responding .
This is shear sign of negligance and irresponsibility from your part, Pls recruit people who will Respond quickly and Attn compliants . I will Expect from u to Bombard People responsiblle for this event Hope to Hear from u soon.

Onida — onida microwav ovan.[solo]manual book

No saplay onida microwav ovan.[solo]. 17.liter.manual book. please. post this addres.
ATUL STEEL"S
STATION ROAD.
AT;POST. PRANTIJ.
DIST;-SABARKHANTHA.
GUJARAT. 383205.
Onida service in Bangalore not available. I have registered complaint in Callcentre after 20+ days still none have attended. I have again re registered complaint 5 days back still no response.

Onida - Hydrofall 68 — No attention to complaint

We had purchased Onida- HYDROFALL 6.8 semi-automatic washing machine. Chasis No. 1820 from M/s. JP ELECTRONICS, Borivali - West, Mumbai -92. The product is still under warrant period.

The pulsator is not working, till 25.10.2008. we lodged complaint with customer care on 27.10.2008, but till date all effert are invain. Neither Customer care office nor techinican paying attention to the compeint.

Even after repeted reminder, no one has turn up yet till 03.11.2008.
MAIN IC FAILED, IC PRISE 1300 (INCLUDING ALL REPAIRING CHARGES) WITHIN 1.5 YEARS.
recently i brought onida micro oven 25ltrs from total mart from bengalooru .its already 15 days over so for no one come and we give the demo on how to use it..? every day we are cl total mart peoples they are also not giving proper answer .really we are fed up with total mart and also onida service...now we dont know what to do ...but we had a very bad experiance with onida.next time we need not think about onida and also not refer to any one to buy onida equipments...

satya.b.s
Dear Sir,

I called up many times on your customer care no[protected] since morning but no one is picking up phone.I want to know the status of my complaint ID[protected].So please let me know how much time will it take to resolve.

Regards
Shatrudhan Yadav([protected]/[protected])

Onida - Washing Machine - Hydrofall — Poor and irresponsible service centre operation

We have a Onida washing machine which is almost 4 years old.

Outlet drain pipe was not functioning properly. We registered complaint. Onida service person came and made repair. but still water was flowing out of the top casing.

When i complained to the person, he said that we have to wait for one week and hat he would come again and correct it.

When no one turned or more than 1 month we have launched a fresh complaint again.

Nw they say that this wold be considered as a fresh complaint and would be charged seperatly also.

What should I do and how should I proceed on this?

Onida 29 Poison S.no.0019 — delay in rectifying complaint under warranty

sir, I purchased onida 29 poision colour t.v. on 18/10/05. Just after its wrantty expired it started showing problems.
therefore I took 1 year extra warranty on 21/07/2008. Again on 04/12/08 my set become totally dead. Iwrote a complaint on 04/12/08 to their service centre M/s Adonis Electronics (P) Ltd. aliganj, Lucknow. After 2 days their engineer came and told me that he will change a part tomorrow but nobody turnedup. When I contacted the service centre they told me that the same part is not available with them and it will take about 20 days to get repaired my T.V..So I asked him for any standby arrangement but they denied. Now a days T.V is an essential item & my family is suffering a lot due to delay in their part. My complaint no. is 380255 dt. 04/12/08.Onida is a very big company but its services are very poor.Why not a legal action should be taken against the company?

Onida Slim TV — Not getting proper answer

Hello,

My name is Nagdev Pintu M. I have applied a loan for TV from Bajaj Finance from Vadodara and they are not giving me proper answer now. So please do needfuls for that. At least give me the answer in Yes or No to clear my mind.
They make Customers fool at their place & for their Own Financial Profit They Misguided & Heiress after being so polite.
I had purchased a onida DVDDFX 5959 AND the remote of same failed on 10th november at Kohinoor dombivli. person from onida franchisee visited and concluded remote has failed and the same is not being replaced from last 1.5 months. please do tghe needfull.
Kohinoor Video Vision dombivli(east)
tel[protected]/2449972.
invoice no- 12760

Onida - Oxygen 29 (73 Cms) — Service Issue

From,
Mrs.Anuradha.S
(Rtd) Section Officer,
Tamilnadu Secretariat,
No 5, Arulneri Nagar Extn,
Sembakkam, Selaiyur,
Chennai – 600073.
Ph –[protected]

To,
The Marketing Manager,
MIRC Electronics Ltd,
ONIDA House,
G-1, MIDC Mahakali Caves Road,
Andheri (East),
Mumbai – 400093.

Sir,
In continuation to my e-mail Dt 06.01.2009, I would like to inform you that your P.R.O from Nungambakkam office contacted me over phone on 08.01.2009 and told me that she has received the e-mail from your office and will be delivering the T.V on 09.01.2008 between 10 Am to 12 Pm, since board has been received from Bombay on the same day. But today your serviceman rang up and told that the T.V is ready and insisted me to pay half the cost of the board i, e Rs 3, 000/- since I come under the AMC scheme.
Earlier, when I contacted your Nungambakkam office about the coverage under the AMC scheme they misguided me that LOT means the board. So I agreed to pay half of the amount Rs 3, 000/- which they demanded. But it is inferred that in your AMC scheme agreement that repairs will be undertaken except P&T, Yoke and LOT (Which is a separate part) and main board does not come under the exception clause which is now confirmed by the your staff.
Even after 25 days from the date of my first complaint made on 15.12.2008, your company has not returned the T.V duely repaired even after your instructions. But I regret to say that if the T.V has not been delivered by 3 Days.I am forced to file a suit in the consumer court for a claim of Rs 20, 000/- for the abnormal delay and mental stress and inconvenience at my old age caused by your company.

Expecting an early remedy,

Thanks & Regards,
Anuradha. S
Dear madam/sir,
We had bought a onida washing machine last year and the model number is W062FM11W at Arcot Anbu Eloctronics. For service we used to call to the service centre and Service manager in vellore, Adonis Electronics(Near to our location) and we were informed that the cabin has to be changed in that case they said we ll be informed when cabin arrives but then they haven't taken any step to inform us. We have made several phone calls but they give us some false excuses. He will tell one day and another day we will do it.
I am really fed up of calling Service centre again & again. Now I am humbly request Onida Authority to step in and take the quick, sharp & necessary action to rectify.
I hope ONIDA will try it's best to maintain the customer faith & esteem. Otherwise I need to drop Onida from my mind.

Onida - 21 KY Theater — No action being taken on complaint

We have logged the complaint for our television fault to the Onida call center; the complaint number is [protected] on dated 7 jan 09. We have extended the warranty period of our television set and our warranty number is 0813942, since it is almost 7 days passed from the date of complaint launched and we have not received any feedback from the Onida service centre. Every day we used to call the Onida Service and call centre but we get the assurance that the service engineer will visit to attend the problem by today but the fact is that the TODAY of the service person has not yet came.We are getting the same answer over of days, but could not see the actual action from the Ondia.

The detail of television set is as follows:

Name: 21 KY THEATRE

Request you to help to resolve the problem as early as possible.

Model No. CO21STSL
i have dvd player, that is not working past one month i request to service centre at three times, but they not responsed .my mobile no [protected]

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    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all Onida / MIRC Electronics contact information