[Resolved]  Onion Insights — Poor/Fraudulent Treatment

I too had a bad experience with Onion Insights. I live in Colorado. I signed up last Thursday. I was told the check would be activated as soon as I called Onion Insights. The next day, I was given 2 assignments. 1 assignment was a 2- part assignment. On one of the assignments, I was told to do some shopping at a retail outlet, and also to send money thorough Western Union. When the technician was explaining the Western Union procedure, she said $2, 100. I said Wow! that is almost all the money in the account. She then said "oh no, that is just an example." I was then told to send $30 to a fictitious name, and then was to go back the next day to cancel the transaction. I did as I was told, and faxed the evaluation paperwork to Onion Insights. I then got a call from Onion, saying I had not fullfilled my assignment. I said, "sure I did." I spent what I was told at each store, and sent the Western Union as instructed." She said, "no, you were told to send $2, 100." I said no, I had written down the assignment when it was given to me. She then asked if I could go to a different retail store, and send another Western Union for $2, 100. I told her I had a little bit of a problem with that, as the check from Onion Insights had not cleared my bank, and I would be using my own money. She then directed me to a Supervisor. I was very disappointed in speaking with the supervisor. He sounded African, and was very hard to understand, and he was not willing to wait until the check from Onion Insights cleared, so i would not be using my own money.

Fortunately I am only out $150.00 for the shopping trips, since the Supervisor did stop payment on the check I had received from Onion Insights. What I find strange about this whole story, is that the Supervisor at Onion Insights told me that they send Western Union and then send the shopper back to see how each outlet that does Western Union handles a Cancel of money sent the previous day. He said different outlets are doing things differently and maybe violating Western Union's policy. THAT IS PURE HOGWASH. In order to cancel and get a refund, a customer has to call Western Union and get authorization from Western Union, before the store where you sent the Western Union, can refund you the money you sent. It is a Western Union Policy, not an individual outlet policy.