[Resolved]  Online KSRTC Bus Ticket — failed transaction amount not refunded

Address:

Karnataka

Respcted sir,
this is prasad, i have tried to book a ticket in KSRTC official website from bangalore to chennai. during the process my money has been debited twice from my account and after that i got a message that the transaction is being cancelled. i've given compliant to KSRTC official website [protected]@ksrtc.they sent a message that my money will be credited back in 7 working days. but i've not yet got my money till now. so, please refund my money as soon as possible. the details of the transaction are as follows:
1st transaction:
OB ref number: OB6518392
2nd transaction:
OB ref number: OB6518328
transaction date: 28/06/2012
transaction ID: prasadvdn