Orient Fan — Worst Quality Fan

Address:West Bengal

Though orient fans are one of the costliest fans and they spend a lot in advertising and M.S.Dhoni but their ceiling fans are the worst.within 2 years 1month of purchase 2 orient twister ceiling fans 48inches are moving at a snails pace with nobody to listen.
[protected]
Dr Biswambhar Agarwal
Was this information helpful?
No (0)
Yes (1)
Complaint comments 

Comments

I am from chandigarh and we bought one orient ceiling fan in January 2010.
Last year itself it started producing strange sound, we contacted several times to the local dealer and the service people in Amritsar. After that they changed the ball bearing of the fans. The fan is again producing the same sound and we called up the people at Amritsar and they said that the fan was under warranty for 1 year and we could not do anything. We looked at the warranty card its clearly mentioned that the warranty is for 2 years. Now its upto you to replace this product otherwise so many misleading statements have come from your side. We have proper documents to file a case if nothing is done in this matter.

Tilak Raj Verma
House No : 486
Sector 45-A
Chandigarh - 160047
M: [protected]
We have also paid to the electrician to for uninstalling and installing the fan to our house, and for the latest I have to take the fan myself where your service people have asked us to take it to get it repaired. Its so much hassle and company is not bothered about. Such a poor after sale service.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Orient Electric India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    13%
    Complaints
    400
    Pending
    0
    Resolved
    50
    Orient Electric India Phone
    +91 11 4050 7000
    Orient Electric India Address
    82, 1st Floor, Okhla Industrial Estate Phase - III, New Delhi, Delhi, India - 110020
    View all Orient Electric India contact information