[Resolved]  Oriental Insurance — Delay of Payment by 6 months

Address:

Ranchi, Jharkhand

Sir,

On 5th July 2011 I had met with an accident,I had to take my car down to TATA Motors authorized service station named "KRAFT" in BOKARO.They had estimated the total cost for repair and replacement at Rs. 2,37,000.As the impact was huge my Chassis was heavily damaged and I was being advised to replace the chassis but the Oriental Insurance people refused to pay for it and I had to manage it without being repaired.The overall cost of repair came to Rs 1,17,000.I have therefore made the full payment and got my car back from Bokaro.I am now being harassed and threatened by the Insurance people for the last 25 Days.They have also approached me for providing them with a bribe amount of Rs. 10000.On payment of which they shall release the claimed amount.They say that they are unable to send the report to Ranchi for the payment to progress further.Moreover they say I'm eligible to get only 73 thousand and have no idea of where the remaining 48 thousand has been deducted.They are not even taking back the old damaged spare parts as they say they don't have place to keep it.Their Surveyor Mr. Gurmukh Singh has reacted very badly and has embarrassed me a lot.Moreover the agents in Ranchi office are not reacting at all.It is now the month of December and I have still not received my payment.I feel very frustrated now. I'm hereby attaching details of my policy.Please please help me out.

Policy Details:

Policy No.-332900/31/2012/2378
Dated-30/5/2011
Tata Safari LX Dicor
Reg. No.-JH08A-8031
Model No.-12/12/2007
Reg. In the name of : Mr. P.K Mitra,Ganesh lal lane ,lalpur,Ranchi-834001

Name of Surveyor: Mr Gurmukh Singh----Contact no.-[protected]
Name of agent in Bokaro:Mr.R.K Singh----Contact no.[protected]/[protected]
Name of Agent in Ranchi:MrRajkumar------Contact no.[protected]


Warm Regards,

Prabir Kumar Mitra
[protected]/[protected]