[Resolved]  Oriflame India — Fraud

Alright.I need some help here please.I ordered some products from oriflame and didn't put in my welcome price.I ordered it online and didn't click on send button as i thought it was for sending the order while it was for sending conformation e-mail.So now i want to cancel my order please help just one day has passed uptil now and i got to know that the order is booked by my sponsor.Need assistance fast.

Oriflame Cosmetics(India) doesn't given any training to me beside on the basis of material given over website, i have joined but i am also getting proper response from the Oriflame Team.

My consultant id is 5976560

I have ordered for Rs. 1435 and I have received 2 items short, beside that on asking the Director SPO Rajkot, she has said that there is no any type of prescribed complaint procedure, I will make complaint to Ahmedabad Branch and they will return your money back, but beside since 4 days I have not received my money back.

Further as per the Oriflame company policy it may be possible that if customer is not satisfied with the item of Oriflame, they can return the goods within 30 days as per return policy prescribed over in.oriflame.com, but beside that the director SPO Rajkot says that without any type doctor certificate regarding not proper cosmetics for the skin or else, they will not accept the goods.

As such I am unable to convince the customer that company is not accepting the goods back, but customer is not convinced as such in website it is written that company will accept the return goods if it is marketable (in tact).

Further I have also tried to contact over telephone to Ahmedabad branch as well as Delhi branch but no response is received on phone.

Please do needful in this regard.

Thanks.

Jayshri Mehta.

Hi I'm babu,

Im an new oriflame consultant...will any cheque will be coming monthly when we do business more than 150 bp points, , please let me know on what basis they will send cheque

This time the kit of gold n honey, which they are saying is of rs 2200 Will be given to consultant for completing 125 bp in400 is worthless.it actualy cost rs 400 only.becoz the qty is jus 50 n 30 ml.

I agree with above they even book orders & get money from credit card & later says they have not got money & do not deliver parcel. On other side they blame bank that money have not been sent by bank. Even I submitted bank statement too that money didnt come back rather it went to oriflame . They still dont give money back. All above their senior customer care executive such a rascal .. they misbehave & do not respond properly more over biggest Liars I have seen. Such a shamefull company

Its a totally fake company.Even its telephone operators who should speak politely and understand the problem of the Consultant is totally rude and uneducated.

Hi friend iam oriflame product consultant for all over india .
since 5 yr i seling oriflame product and due to it miracle result and performance and wonderful result for skin treatment and skin glow and skin cosmetics oriflame become need of many faces and skin and as well all family care products. i must advice always go for oriflame with no side effect and miracle result and effect.
please like my page http://www.facebook.com/oriflameindian.order and be in touch for more detail
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Tasmina Khanam
[protected]

Dear Sir,

My name is Mayank Pandey from Lucknow. My consultant no. is 2520356. I am writing to inform you that the cosmetics we ordered from your company have not been supplied correctly.

On19 January 2015, we placed an order with your firm for Rs. 2807 with invoice number[protected] of Consultant- 2519343, Karuna Pandey. But when I saw my order 1 quantity is missing i.e. "sophisticated handbag-28101". I informed the hazratganj office in Lucknow immediately to revert a mail for following reasons. Official persons said to me that they have sent your mail as such problem. But today I went to oriflame hazratganj office and they said that your bag has not come yet. They asked me to go to any cyber café and scan a copy of that invoice to their email id. On 23rd of January 2015 I have given them the original invoice for this problem concern and they gave me a duplicate copy of that invoice. But this is a wrong thing that you make your customer run here and there. He said to me that today is closing day and I do not hear complains today.

Please take strict action for the problem.

I look forward to hearing from you by return.

Yours sincerely

Mayank Pandey
[protected]

Hi,
I am from chennai.
i am consultant in the oriflame since august 2012, past oneyear i didnt buy any products, now i want to purchase products, when i login to the oriflame it shows invalid id, i dont know wats going on...my id is 5694254..please reply

Oriflame product: Milk anh honey gold Nourishing Hand and body cream, does not mention Honey in its ingredients list. What a fraud!! They named the product as honey and milk!!

Even I agree with the above complaint.They are not ready to help us .

please check flipcart.com for oriflame products...you will get it at lesser than the Distributor price (DP) Oriflame company knowingly is keeping quiet...then why should we be members at all...for example milk and honey body cream is selling at Rs. 325/- when our Dp this month is rs.479 and mrp is rs.599/-...this kind o[censored]nethical practice was going on with most of the Directors every where in India...but now..its openly done on most of the websites like flipcart, snapdeal...everywhere it is on discount but this months catalogue has no discount...best part is most of the time it is out of stock when we place order in bangalore branch. Most of the gold and other Directors are selling products unethically. and the company is keeping quiet and supporting them. We Indians should get together and fight for justice.

The Sad Part is the Directors from India are Indians ...so just for the sake of money Indians are cheating Indians ...so naturally the company is keeping quiet and minting money.

Dear Oriflame,

I am a regular buyer of oriflame products like BB cream, lipstick, Veryme, Wheat shampoo and conditioner. I went to my dealer on 17th night 7:00 PM to order few cosmetic. When I placed all my cosmetic order, I saw this perfume: POSSESS, Possess Eau de Parfum which was for Rs. 3000. I ordered it. But on Friday morning 8:00 AM, i called her up and said I want all other products but this perfume is very expensive. She said she has placed the order. I asked her to return but she started shouting on me, that it will be her loss and crying in front of her neighbors. I am from reputed family so I brought it home, but I am feeling cheated because of oriflame as she said oriflame never takes back order once placed. She said she was also not aware of this terms and conditions. Please sort out this issue.

Regards
Amiya

Dear Amiya,

We truly apologize for the inconvenience you have faced. We request you to share your contact details, consultant id and local branch with us and the concerned team will contact you at the earliest.

Best Regards
Team Oriflame

Dear Team Oriflame,

My consultant has refused to give me her ID. My local branch is
Oriflame India Pvt. Ltd.  
Address: SR-23 2nd Floor, Star India Bazar, Abhishree Complex, Satellite Rd, Ahmedabad, Gujarat 380015

Also she said if she cancels all the order she has to pay 500 penalty so for me she will not bear a loss of 500 Rs. I still have the perfume. This incident is just a week old. If this time the case is not solves I don't get my money back, I regret to say I will not use Oriflame products and advice my family members to stop using it as I am badly cheated.

My phone number is [protected]
My email is amitrisha.[protected]@gmail.com

Regards
Amiya Shukla

I had ordered 2 very me eyes shadows from the february catalogue from a local agent here in siliguri but the products she got me are about to expire.One expires this May 16 and the other in Oct 16.I have asked her for replacements but she has refused to do so.Isn't customer satisfaction the primary goal of Oriflame?? WHAT should I do?

@suchi09: We truly apologize for the inconvenience you have faced. We request you to share your contact details, consultant id and local branch address with us and the concerned team will contact you at the earliest.

Best Regards
Team Oriflame

Such a big company but no process or management nothing. They only know how to make money. They need advance money for the products but when its time for refund its more than 8 months they don't response of mail also.I regret i became member of such a bull company.Kindly refund my amount. For such a small amount they are taking 9-10 months.