[Resolved]  Overnite Express Courier Service — Non-delivery of shipment

Address:Delhi

Hi, myself Sumanta Sharangi working in a IT security and service company in South Delhi.

One of our client sent to us a shipment vide AWB no. [protected] on December 30th 2011. We have no any update on this till 04th Jan 2012, when we ask the same in CC dept. they told it has out for delivery from concerned branch i.e. New Green Park.

We wait till evening (04th Jan)but nobodies called us (CC, Branch) about this shipment then we again called to CC and lodged a complaint (AWB no) and update our address. But the day ended up nobody come to us nor phone call.

On Jan 05th we have check again CC they told it has delivered on 31st Jan and the same hasbeen updated on their sites with initial acknowledgement. We ask for DRS copy for this.......................but they replied it will take time 48 hours. Let see which acknowledgement they are going to provide.............


ONE OF THE WORST COURIER SERVICE COMPANY. THEIR CC DEPT. IS NONSENSE, AS WELL AS THE BRANCH. CC DIDNOT WISH LODGED A COMPLAINT.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Delay of delivery of consignment no.[protected]

I have booked a consignment vide above no. on 2-9-15 from Kolkata to Dubai but till date the consignment did not reached to the consignee. Neither any result showing in the tracking report nor anybody receiving phonecalls or giving reply of the mails. Pl take immediate action and inform me accordingly.

The customer care nos are bhogus nobody is there to receive calls...

Souren Mitra
[protected]

courier not reicive

mumbai despech dt20\07\14 raipur not reicive

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Overnite Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    705
    Pending
    0
    Resolved
    176
    Overnite Express Phone
    +91 11 2351 0131 [HQ]
    Overnite Express Address
    Overnite House, 11099-C, East Park Road, New Delhi, Delhi, India - 110005
    View all Overnite Express contact information