Hi, myself Sumanta Sharangi working in a IT security and service company in South Delhi.
One of our client sent to us a shipment vide AWB no. [protected] on December 30th 2011. We have no any update on this till 04th Jan 2012, when we ask the same in CC dept. they told it has out for delivery from concerned branch i.e. New Green Park.
We wait till evening (04th Jan)but nobodies called us (CC, Branch) about this shipment then we again called to CC and lodged a complaint (AWB no) and update our address. But the day ended up nobody come to us nor phone call.
On Jan 05th we have check again CC they told it has delivered on 31st Jan and the same hasbeen updated on their sites with initial acknowledgement. We ask for DRS copy for this.......................but they replied it will take time 48 hours. Let see which acknowledgement they are going to provide.............
ONE OF THE WORST COURIER SERVICE COMPANY. THEIR CC DEPT. IS NONSENSE, AS WELL AS THE BRANCH. CC DIDNOT WISH LODGED A COMPLAINT. Was this information helpful? |
I have booked a consignment vide above no. on 2-9-15 from Kolkata to Dubai but till date the consignment did not reached to the consignee. Neither any result showing in the tracking report nor anybody receiving phonecalls or giving reply of the mails. Pl take immediate action and inform me accordingly.
The customer care nos are bhogus nobody is there to receive calls...
Souren Mitra
[protected]