I have received panasonic cordless Model :KXTG2700 from Canada since one & half year, in Baroda city, Gujarat, India. The handset is not working . I went to your authorised dealer in Baroda . According to him the battery had to be changed . They did not have that battery. He told me to get it from some local market. I did the same and purchased the battery worth Rs.200 but still the phone is not working. Again I went to the authorised dealer.Now he tells me to get it repaired from the person from whom I have purchased the battery. According to him this is the old model and they do no have the parts.
I feel very sorry to say that a authorised dealer tells me to go to a local market. I dont know whether they work on commission basis with local marketers. I think 1-2 years old model cannot be obselete or the parts for the same should be available.
Now for a new product I shall never go for panasonic .Even I will hesitate to tell anybody purchase panasonic product.
please reply me what should I do ???