Panasonic — Plasma TV defect
I purchased Panasonic Plasma TV model no. TH-P42C10D in Feb. 2010. The TV developed a display defect for which a comnplaint was registered with their service center :
Rajouri Garden, New Delhi
The complaint number is 0806030, dated 6th August, 2010.
The TV was examined and I was told that it needs replacement. Now it's been a month and no one is responding. They keep telling excuses for the delay. Now they say that it'll take at least a month before they could tell me as to when the TV will be replaced.
That's a very irresponsible act on the part of the service center of a world renowned brand. Please look into the matter.
Birender Pal Sikand
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+91 22 2230 XXXX
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy, Chennai, Tamil Nadu, India - 600032
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