[Resolved]  Parryware / Closet — New defective product

Address:Ernakulam, Kerala

I bought a closet Parryware Model Cardif P trap WH from dealer Sanitary Equipment Stores, XL/3397, Ernakulam,682035, invoice no.425 dated 30th May,2011.The closet had problem with it, I called the company technician. He came and recommended for a replacement unit. Till today I am waiting for the approval from their head office at Madras.Today When I called the local consumer care no. they told me again they will sent a letter, asking for the speedy process.It is one and a half month and still I am not able to use the closet because of the manufacturing defect.Several calls are made to customer support center regarding this.

I have no idea what kind of customer support these companies are providing.
I hope to get some action from this website.

Thanks

M.M.Jacob
J's Villa,Madathiparambil
14/332-D,Mother theresa Junction
Chullickal,Kochi682005.
[protected]
Mob.[protected]
E-mail: [protected]@yahoo.com
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I purchased 3 closets and 3 towel rods from Southern Enterprises, Poonammallee High Road, Chennai. One of the towel rods has become dull, there is no stainless steel shine on it, 2 of the Geneva wall built toilet seat cover hinges are broken. I already informed Mr. Sasikumar and Mr. Rajaram through email dated 16.11.2012 and personally called the customer care complaint center and my No. is CCHZB662. One of the representative inspected the defected pieces and even took photographs of the faulty products. Till date I have not received any reply from the company. I regret for having purchased Parryware Company products. Instead I could have opted for local brand.


MANOHARAN
This is Harinath from Andhra Pradesh, Kadapa dist. i didnt seen such a worst service provided by the company like Parryware..

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