Passport — No action in passport from 2 years

Dear Sir,
I have applied for the passort in NOV 2007 with ref no A-090867. And there was police enquiry on Dec 2007 and then there was status that adverse police report. I contacted the Patna office and then they said re-enquiry is required and then I submitted re-enquiry form. 2 years have passed no action I have mailed and talked to some passport officer no action has been taken. This is too much.