[Resolved]  Passport Office Jammu — Delay In Passport

I am not sure of the Authenticity of this site.. But i am desperate to have this complaint heard as i don't know where else to get the info. I have applied for the passport of my parents 7 months back and for last 3 months the online status shows as police report has not been received. I don't know who is accountable as need to know what is really happening to the passport documents.