[Resolved]  Passport Office Pune — Delay in Renewal of Passport through Tatkal

Name : June Mendez
File No : PN[protected]
Submitted on 25th July 2012 through Tatkaal.

I had applied for a renewal of my passport through the Tatkaal scheme on 25th of July 2012 since I had to join my husband by mid August. Although I had a valid passport (expiring in September) I was still asked to get a police verification done with the assurance that I would receive my passport within 10 to 15 days. When no call for police verification came from the local police station I visited the police station and enquired about my papers but was told that Tatkaal passports did not come here. I went back after ten days and discovered that my papers were at the police station. The verification was done immediately and the papers sent. However, it is ten days since the verification was done and my status still shows that police verification is pending. I visited the police station again and was assured that my papers had already been sent. I have had to cancel two family trips because of this delay and am greatly upset that the entire family has been put through this even though we paid extra money for a Tatkaal passport. I hope we won't be inconvenienced any further.