[Resolved]  Passport Office Pune — Delayed passport issuance

Address:Pune, Maharashtra

Dear Sir,
I submitted my Passport Application form on[protected]. My File Ref. No. is PNE-P[protected]. After 30 days my inquiry is completed by Police Department (Sanghwai Police Station, Pune and Misrod Police station, Bhopal). On website everyday I am seeing my status but still it shows status as Your application is in process. If I contacted on Telephone Nos., I am not getting any response. So more than 6 months are already passed.
I have written passport office pune so many times not receive and mail response and telephone also. I lost two on-site opportunity from my employer and now my job is also is in question mark due to non-availability of passport
I really disappointed with the service and process, waiting to contact me as soon as pos and issue my passport at the earliest will b highly appreciated. I[censored] REALLY CARES FOR CUSTOMER SATISFACTION.
I hope that you can understand my problem and help me. Please do not neglect this mail like my all previous emails.

Thanks
Gyanendra
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Strongly Agree, It is a good example of worst service providers.
Sir,

1. The pass ports of our family, details of which are mentioned below, were submitted to your office for renewal, on 12 April 2011, through GPO Pune. Police verifications for the same too were completed on 18 May 2011 Police Station Vishrantwadi, Pune-411015. However status of same is still not known. Details are as under:-

(a) Name - Soni Krishna Om Prakash
Passport No B-5455868, issued on 26 Jun 2001
Issuing authority – Passport officer, Pune
Sent through GPO Pune under Speed post receipt
No EM[protected]IN dated 12 April 2011

(b) Name – Soni Om Prakash
Passport No B-5455875, issued on 26 Jun 2001
Issuing authority – Passport Officer Pune
Sent through GPO Pune under Speed post receipt
No EM[protected]IN dated 12 April 2011

2. A considerable period of 5 months has passed but in-spite of my repeated email reminders Jul 09, Aug 02, Sep 06, I am not getting any response. Even the telephone call too are not being attended.
What to do?

Yours sincerely,
Soni Family
Delayed passport issuance
Dear Sir,

My File Ref. No. is PNE-Z[protected]. my inquiry is completed by Police Department (Police Station, satara taluka). On website everyday I am seeing my status but still it shows status as Your Personal Particulars Forms have been sent to the police authorities for verification/reverification on* (date indicated below). Please contact the concerned police authority and get the report expedited. A passport will be issued within 10 days of receipt of the clear police report. But above police stations policemen says he send all papers to passport office pune.
If I contacted on Telephone Nos., I am not getting any response. So more than 4 months are already passed. I have written passport office pune so many times not receive and mail response and telephone also. waiting to contact me as soon as posible and issue my passport at the earliest will b highly appreciated. I[censored] REALLY CARES FOR CUSTOMER SATISFACTION.
I hope that you can understand my problem and help me. Please do not neglect this mail like my all previous emails.

Thanks
RAGHUNATH
[protected] email- [protected]@msamb.com
Delayed passport issuance
Dear Sir,

My File Ref. No. is PNE-Z[protected]. my inquiry is completed by Police Department (Police Station, satara shahar). On website everyday I am seeing my status but still it shows status as ^Your Personal Particulars Forms have been sent to the police authorities for verification/reverification on* (date indicated below). Please contact the concerned police authority and get the report expedited. A passport will be issued within 10 days of receipt of the clear police report.^ But shahar police stations policemen says he send all papers to passport office pune date[protected].
If I contacted on Telephone Nos., I am not getting any response. So more than 4 months are already passed. I have written passport office pune so many times not receive and mail response and telephone also. waiting to contact me as soon as posible and issue my passport at the earliest will b highly appreciated. I[censored] REALLY CARES FOR CUSTOMER SATISFACTION.
I hope that you can understand my problem and help me. Please do not neglect this mail like my all previous emails.

Thanks
VIJAY GHADGE
[protected] email- [protected]@msamb.com

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    Passport Office Pune Phone
    +91 20 2567 9962
    +91 20 2567 5421
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    Passport Office Pune Address
    MSFC Building, 270 Bhamburda, S.B.Marg, Pune, Maharashtra, India - 411016
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