[Resolved]  Passport Seva Kendra — Rude officials in Passport Seva Kendra, Sai arcade Bangalore

Address:

Bangalore, Karnataka

Hello,

I had a very bad experience in the passport Seva Kendra, in outer ring road Sai arcade Bangalore. Officials are rude and have have no clue on what they are speaking.

I had applied for a Tatkaal fresh passport, submitted the documents and was waiting for one and half hours. No seating arrangement made, small space and people have to stand and wait for hours together. After one and half hours I was told there is a mistake in the 7th point of the affidavit I made. It said "I already had been to abroad/I never had been to abroad before" , my mistake is I had to have only one of them in place. I agree, that's right but I have a question, How can I ever go to abroad without having a passport with me??? how can one have this point at all?? And how can somebody reject the application for this??

Secondly, I requested the people there to process the application as a normal application without tatkaal, since the affidavit is needed only for tatkaal. I did this since I was allowed to do it the last time I visited the passport seva kendra, my application was rejected last time due to an address proof issue. How was I allowed the last time to go from tatkaal to normal and why not now?

And this can possibly be done if I am paying the tatkaal fee for the normal processing of passport and not otherwise is what the guy told me. This means anything is done for money.

The person sitting there for verification told me "You are intelligent right you should have checked this before", the exact same words he used.Is this the way to speak to people?I hope some betterment in the pathetic process in the future.

Frustrated
Deepika Hegde