Paytm — datacard account not credited

Address:Visakhapatnam, Andhra Pradesh

my central bank of india credit card [protected] debited twice with rupees 1000 each on 21/07/2012 at 22.19hours and 22.29 hours but my tataphoton plus data card number [protected] was not credited with the amount. the order numbers are 43517079 and 43517726. please see that my credit card is credited with rupees 2000 being the online fail transaction amount.

thanking you

m vasudeva rao
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Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have already completed the refund process of Rs. 1, 000 from Paytm side for our Order Number 43517079. Remaining amount of Rs. 1, 000 has been refunded to your Paytm cash balance.

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

Best Regards,
Paytm Customer Care
[protected]@paytm.com

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