PayTM

4 Reviews

vigil joy on Jun 3, 2012

failed to techarge

My airtel dth id no : 3001619606 failed to recharge, but the payment amount rs 250 has been debited to my account on 30/05/201 by paytm dth recharge center . Please reverse my money or recharge my dth to keep trust tothis site. Regards, vigil joy email : vigiljoy69@gmail.com mobile no : 9496336256

3 Comments

Comments

Jun 3, 2012 by

vigil joy

my mobile no : 9496086256 failed to recharge , but the payment amounting to rs 100 has been debated to my account on 02/06/2012 by paytm mobile recharge center. Please revert my money or recharge my mobile to keep trust to this site. Regards, vigil joy email: vigiljoy69@gmail.com

Jun 4, 2012 by

PayTM Customer Care

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 100 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at care@paytm.com.

Best Regards,
Paytm Customer Care
care@paytm.com

Jun 22, 2012 by

yogita ghildiyal

i have made recharge of aircell mobile for rs 100 but i havn't got it plz refumd my money by recharge