[Resolved]  Paytm — failed transaction

Address:Andhra Pradesh

Dear Sir/Mam,

i have recharged my mobile no [protected] with Rs.50 on 30.10.2012. but the transaction got failed according to www.paytm.com where as my bank accunt got debited for Rs.50 . paytm has not provided any option to claim failed transaction amount in their website. nomatter how much amount my account debited but as a consumer i have the right to claim if the transaction got failed. i request you all not use paytm website for recharge

thanks & regards

D.Ravindar
Tanuku
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have checked your Order history on www.paytm.com. We request you to send us the bank statement in order to resolve this issue as early as possible.

Should you require any other assistance, please send us a mail at [protected]@paytm.com.

Best Regards,
Paytm Customer Care
[protected]@paytm.com
Failed Transation..


Dear paytm Team/Sir/Mem,

i have recharged my mobile no [protected] with Rs.110 on 05.11.2012. but the transaction got failed according to www.paytm.com where as my bank accunt got debited for Rs.110 . I humbally Request To Paytm Team.. Please Refund My Balence In my Bank Account As Early As Possible..

thanks & regards

R.N.Sahu
[protected]
I hv recharged for rs 100 to my mobile num [protected] reliance cdm on 21, 12, 12. The amount got debit from my account bt i didnt get the blncs due to the transaction got fail accordng to paytm. So i humbly request to pay back my amount.
Dear Paytm authority
i have transfered Rs 100 on 10/05/2018. but the transaction got failed according to paytm, where as my bank account got debited for Rs.100 . paytm has not provided any option to claim for the failed transaction amount, I called customer care phone received computer tone asking 4 digit pin, I dont know what 4 digit pin code it is.
I request authority to solve this issue to credit my Rs 100 back.

thanks & regards
Asif khan
asi[censored]gmail.con / alt tel no [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information