[Resolved] Paytm — faillior recharge of airtel cell phone | |||
I had recharged me Airtel cell phone with postpaid connection, tried to recharge the phone with an amount of rupees 333X6 times=1998, where as i was a regular user of the above mentioned company Paytm, in the month of last April/May. As it was unsuccesful recharge that amount must be automatically revert to my Andhra Bank amount. I have sent my Bank statement includes proof of above said amount of rs 1988. For first time they were responding me frequently, then all on off a sudden they are mum at my continuous emails. Now a days there are not even giving any reply to my emails.So kindly take action and do justice to me. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
my bobile not recharge ple reffund balance
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com