PayTM

7 Reviews

Sameer.123789 on May 11, 2012

Fraud

This is a website to recharge the mobile phone online. It is a scam.

I tried to recharged my phone but shit happened neither my phone get recharged nor refunded back.to bank. I wrote the request to care but those stupid don't know what they have to do Shit...Lost !!! its scam .. i must say !!

6 Comments

Comments

Nov 10, 2011 by

Testing-R

Refund failed for recharge of Rs.300 for Idea mobile
Thank you.

May 31, 2012 by

PayTM Customer Care

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to care@paytm.com so that we can check the details of your transaction and resolve your query.

Should you require any other assistance, please send us a mail at care@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
care@paytm.com

Sep 29, 2012 by

mohan.gupta1

PayTM - dhule, Dhule, Maharashtra, India

sir i did 435 rs recharge on phn no 7875770801 by paytm site ...it deducted frm my account bt i didnt get it ,i did over 25 day ago sir plz help he its such big amount,..sir plz

Oct 1, 2012 by

PayTM Customer Care

PayTM - dhule, Dhule, Maharashtra, India

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have already completed the refund process of Rs. 492 from Paytm side for our Order Number 48069302.

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

Best Regards,
Paytm Customer Care
care@paytm.com

Nov 23, 2012 by

jha_sheetal

PayTM - dhule, Dhule, Maharashtra, India

my mob no 9555872585 reliance gsm no recharge Rs 150 order no is 55018001 date in 5/11/2012 my citibank card trangsan no 692853 4.30 pm 5/11/12 please refund said amount Matter most urgent,

Regards, shital kant jha mob, no 9555872585, 9868027165

Dec 16, 2012 by

anandsaraf

PayTM is a real fraud website. If your transaction does not go through - they will say it will take 21 days to refund your money. This is just a scam to hold on to your money for free for 21 days. In my case, I didn't receive the money even after 70 days and when I complained - they just chickened out by saying something went wrong and again we have started and again it will take 21 days. They are a bunch of thieves.