[Resolved] Paytm — Fraud in Recharge | |
Dear Sir/Madam,
On 11th of September , I recharged my TATA PHOTON PLUS DATA CARD from the site "www.paytm.com". They immediately deducted balance of INR 255 from my bank account , But till now i haven't recieved any balance in my TATA PHOTON PLUS DATA CARD. Then I called TATA PHOTON PLUS customer care and found no recharge was done by site "www.paytm.com". My order no. is[protected].
Then I checked customer care number of paytm site on internet but didn't got. So i wrote a complaint email to the paytm customer support, but its now 4 days gone & haven't received any reply from paytm. Infact their site is also not working now.
Kindly help me on priority basis, as I am like handicap without internet.
I am attaching the bill of the recharge that i have done from PAYTM.
Regards,
Nikhil
[protected]
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Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
WHAT THA????
Hello, Customer! Did u receive the recharge?
Hello, Customer! Did u receive the recharge?
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have checked with the operator and they have confirmed that the recharge has been successfully delivered. The reference number that we have received from the operator for your recharge transaction is [protected]. We request you to kindly contact Tata Photon Plus Customer Care to confirm the status of your recharge.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com