We are very sorry to read your issue here. Best way to resolve any concern is to send an email to firstname.lastname@example.org. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
It may take few working days for the refund to reflect in your bank account but the actual number of days that the bank may take to reflect the refund in your account may vary from bank to bank and is beyond our control.
In case of any delay in receiving the refund amount, we would suggest that you get in touch with your bank.
Should you require any other assistance, please send us a mail at email@example.com. You may also know more about our refund process by clicking this link: http://vimeo.com/33272713 refund process.
Paytm Customer Care