PayTM

3 Reviews

Rajesh Kumar Thakur on May 30, 2012

mobile recharge balance not received

I have recharge my mobole no (9883366644)reliance gsm kolkata on 30-05-2011 through paytm.Com but I have not received recharge amount yet. Same already deducted from my saving account.Please recharge it or refund my amount as soon as soon possible.

2 Comments

Comments

May 31, 2012 by

PayTM Customer Care

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 20 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at care@paytm.com.

Best Regards,
Paytm Customer Care
care@paytm.com

Dec 11, 2012 by

harveersingh

Dear paytm.com why you not providing costumer care no.
I will file a complain in police station.
I was recharged my mob with paytm.com.
mobile not charged but amount deducted from my bank account.
I have a mentally harassment from last 20 hours at your side.
ORDER NO-60120811.