[Resolved] Paytm — money refund issue | |||
i recharged my airtel prepaid number using paytm by means of indian overseas bank net banking and my order number is 49340681,but i can't get recharge and money were transferred from my indian oversaea bank a/c.according to you money should be refunded into my paytm cash in 2hours but till now it is neither refunded into my paytm cash nor into my bank account...so please response fast on this issue... HOPING THAT YOU WILL RESPOND ON THIS AND HELP ME....THANK YOU Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have already completed the refund process of Rs. 75 from Paytm side for our Order Number 49340681.
Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.
Best Regards,
Paytm Customer Care
[protected]@paytm.com