[Resolved] Paytm — not get recharge | |||
I did a recharge of 151 special recharge of BSNL to my no [protected], my order no is 46322205, but i didn't get this recharge not even i get any message of recharge to my cell,then i contact to paytm and their executive (Saurabh) said to me that your transaction number for BSNL is [protected] and it is successfully done , then i again call to customer care of BSNL and they said this transaction has been failed along with one more transaction id [protected] , means paytm tried two times and both times it was failed now i again write to paytm and told my situation, but again the executive(saurabh) said your recharge is successfully done, after this i again write mail but now the paytm executive neither giving reply to my mails and nor they refund my money please solve this issue and refund my money as soon as possible. Rohit Gupta Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have already completed the refund process of Rs. 40 from Paytm side for our Order Number 42703185.
Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
We have already completed the refund process of Rs. 40 from Paytm side for our Order Number 42703185.
Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
Dear Customer,
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.
Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.
You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.
Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.
You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.
Best Regards,
Paytm Customer Care
[protected]@paytm.com
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PayTM — no get refund
13th july 2012 my mo.[protected] recharge un success so my payment not received in my bank account. order no.42703185