Paytm — recharge not done payment deducted in my account | |||
I have paid Rs. 2000/- for recharging my Air tel DTH service (service expires on 30.09.2012)through paytm on 22.09.2012. I have received the payment in my net and the same has been deducted from my account but i am yet to receive any message from Air tel DTH service regarding my recharge done in my account. The account still shows Rs. 139/- only in my account. Please do the needful and recharge my DTH immediately. Was this information helpful? | |||
 2 Comments | |||
Comments
Hi Paytm,
I by name M. yanadi rao, mobile numbered as [protected] (Reliance GSM), , and for this number i recharged by Rs.50 on 30/10/2012 at 11am through Paytm. but amount was deducted from my debit card of ANDHRABANK, , ACCOUNT NUMBERED AS [protected]. But recharge was not yet done till now and the issue was not solved. So please consider my request and solve this issue as early as possible to refund . Recharge Order number is :54164197
My Email id is :[protected]@gmaqil.com
Used gmail id for recharge is : srinu.[protected]@gmail.com
I by name M. yanadi rao, mobile numbered as [protected] (Reliance GSM), , and for this number i recharged by Rs.50 on 30/10/2012 at 11am through Paytm. but amount was deducted from my debit card of ANDHRABANK, , ACCOUNT NUMBERED AS [protected]. But recharge was not yet done till now and the issue was not solved. So please consider my request and solve this issue as early as possible to refund . Recharge Order number is :54164197
My Email id is :[protected]@gmaqil.com
Used gmail id for recharge is : srinu.[protected]@gmail.com
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We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Please let us know the mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com