Comments
Respected sir/madam,
I did a recharge on 27 October using Paytm. It was shown the recharge was a success bt the recharge was not done. When I enquired in PayTM care I was told that the money will be refunded within 48 hrs. Bt its been more Dan 4 days and still nothing. I had attached a photo proof of my recharge.. My paytm registration number is [protected].Hope I will get my refund as soon as possible.
I did a recharge on 27 October using Paytm. It was shown the recharge was a success bt the recharge was not done. When I enquired in PayTM care I was told that the money will be refunded within 48 hrs. Bt its been more Dan 4 days and still nothing. I had attached a photo proof of my recharge.. My paytm registration number is [protected].Hope I will get my refund as soon as possible.
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We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
Please let us know the order number, mobile number and the recharge amount that you had tried on Paytm.com and mail it to [protected]@paytm.com so that we can check the details of your transaction and resolve your query.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com