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PayTM - refund of failed transection

 
2 Reviews
  abhijitsen on May 16, 2012
I have recharged with rs 500 from paytm for my bsnl mobile no on 12/5/12 which inturn failed as it was an invalid transaction and was reflected in my account of sbi where as i checked with bsnl the service provider the confirmed dat it was a failed transaction and i also got in touch with the payment gateway authority ie AVENUES INDIA PRIVATE according to them the transaction was successfully done and was payed to paytm
but till date i was not refunded any money nor any sort of calls where as they posted a mail saying

Thank you for contacting Paytm customer care.

Currently we are receiving huge traffic because of our new campaign. Therefore, you may face delay in receiving a reply from our end. We will get back to you as soon as possible.

Best Regards,
The Paytm Team

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1 Comment

Comments

Jun 7, 2012 by
NITIN2410  
 
I have recharged with rs 225 from paytm for my reliencedata card no9372031836 on 6-6-2012 which inturn failed as it was an invalid transaction and was reflected in my account of union bank of india where as i checked with my data card the service provider the confirmed dat it was a fail transaction and i also got in touch with the payment gateway authority but till date i was not refunded my money nor any sort of calls where as they posted a mail saying
thank you for

contacting Paytm customer care.

Currently we are receiving huge traffic because of our new campaign. Therefore, you may face delay in receiving a reply from our end. We will get back to you as soon as possible.

Best Regards,
The Paytm Team

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