Paytm.com — failed recharge for data card and no refund option

Address:Karnataka

I tried for mts mblaze data card recharge of rs. 3990.
After transaction it's showing ki amount is not valid though on official site it is showin the same ammount which I tried on paytm site !! my transaction id number is 47521328.
Now they transfered the amount to my account but for refund there is no option like my accoun on site !! I just want my amount to be refunded to bank !!
Because the site is not able to recharge it !!!
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Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have already completed the refund process of Rs. 3, 990 from Paytm side for our Order Number 47517721.

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

Best Regards,
Paytm Customer Care
[protected]@paytm.com
Hai dear My accoumt no [protected], 18-Sep-12 Order Number 49427065 Aircel Prepaid number [protected] Rs.200 not Success

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