PayTM.com

2 Reviews

niranjan_sipu on May 22, 2012

not get balance for mobile

I have recharged my mob with 20 rs not received any balance on that no till today from 27 april
the status on paytm is below

27-Apr-12 36284521 Recharge of Rs20 for BSNL Prepaid number 8763720698 20 Success

Please tell me what is the real status.I dont need any recharge please return back my 20 rs.

1 Comment

Comments

May 29, 2012 by

PayTM Customer Care

Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to care@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Amount of Rs 20 has been refunded to your Paytm Cash balance. The Paytm Cash can be used for your next recharge or any other order at Paytm.com.

You always have the option to transfer Paytm Cash to same credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

Should you require any other assistance, please send us a mail at care@paytm.com.

Best Regards,
Paytm Customer Care
care@paytm.com