[Resolved]  Peerless — Defalcation

Address:Bardhaman, West Bengal

Sub: Complaint Against Defalcation
Sir,
With due regards I, the undersigned would like to bring the following to your kind notice and seek redressal from your end urgently.
I invested a little over Rs Two lakhs in the Peerless Gen Finance & Investment Co Ltd having the following details on approach of Smt Sutapa Samanta,field worker,code no[protected] and her superior Sk. Abdul Rahaman in Kalna Branch,Dist Burdwan for a period of 7 years.
Sl No Certificate no Table Start Date Deposit Amount
1 A [protected] 52 30.08.2005 Rs 43,780.00
2 A[protected] 52 30.08.2005 Rs 43,780.00
3 A[protected] 49 30.08.2005 Rs 45,980.00
4 A[protected] 49 31.08.2005 Rs 45,980.00
5 A[protected] 49 31.08.2005 Rs 23,580.00

At that time I was posted as Block Livelihood Development Officer at Kumargram Development Block in Jalpaiguri District and after completing the formalities I went back to my place of posting. In my absence the policy documents came and remained with Smt Sutapa Samanta the field officer who happens to be my own elder sister. I saw that and noted down the details as required for my asset declaration statement.
After my mother’s death in NOV-2008 when I enquired about status of those policies, to my utter surprise I found that those were encashed prematurely in OCT & NOV-2006 by faking my signature and a part of that withdrawn amount was investment in Unit Linked Max New York Life Insurance Policy-Life maker Gold ( Policy No[protected] &[protected] completely without my knowledge and with wrong date of birth(My actual d.o.b is 22.12.1969) again by the same duo, agent Smt Sutapa samanta code-153233 and her superior Sk Abdul Rahaman in July-2008.
When I charged them on this Smt S. Samanta told me that the latter investment was rewarding and Sk Rahaman consoled me that after the payment of 3rd installment of the premium of Rs 40,000.00 each I would get back at least three times of my investment if not more and both assured me that those three installment of total amount Rs 2,40,000.00 would be taken care of by them. When pressed further Smt Samanta told me that she did that as persuaded by Sk Rahaman.

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But the problem now is that though I have digested the said wrongdoing so far only because of my own sister’s involvement, I can no longer do so, as so far only two installments are deposited, one in 2008 and the next in 2009. The third that was due on 2010 is not deposited yet causing a possibility of forfeiture of the entire amount in question. Moreover the policy bonds are in possession of Smt Samanta till date and those she refused to give me after repeated request.
Under the circumstances I would like to know from your end that how was such huge defalcation possible without direct involvement of some of your organization and that of the concerned bank i.e Axis Bank-Kalna and at the same time appeal to you to look into the matter urgently and take necessary action so that I am adequately compensated at your earliest.
Photocopies of investment documents in table-52 & 49, that of encashment and photo copies of Insurance Pol. are enclosed herewith for your perusal.

With thanks Yours truly

Sri Sutanu Samanta
P.O & Vill-Anukhal, Dist-Burdwan
Pin-713122, Mob-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

We would like to inform you that basis the Proposal Form submitted by you, the Company issued the Policy Number[protected] with effect from July 24, 2008. The Policy Documents comprising of the Policy terms and conditions and copy of the original Proposal Form submitted for this Policy was delivered to you on time.

In order to provide the customer an open and transparent basis for the relationship, even before the law mandated it, Max New York Life Insurance Co. Ltd offered its customers, a 15 day free look period - within which the policy could be returned by the customer - no questions asked and full premium refunded to the customer. This was to take care of scenarios where a customer may have not understood the terms or any of the scenarios leading to the sale of the policy.

Further, we regret to inform that we are unable to cancel the policy and refund the money paid, as the ‘Free look period’ has already been availed.

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    Kalna
    West Bengal
    India
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