Pepperfry — No proper service

Address:

Bangalore, Karnataka

I ordered Wonderchef Super Tandoor-Standard Size and the order number is[protected]. I thought , they are doing good service but it happened exact opposite. Initially they told that they will ship with in 8 working days but nothing happened and I got mail on 9th day saying that they need 3 more days to deliver. I accepted for the delay. after 20 days they have sent out mail saying that, they have given a Pepperfry points and I should utilize within 15 days. I told them, I have some other work I cant make it within 15 days so , Requested them to refund my amount to my card.

Really very bad experience with Pepperfry and online chat customer care is one of the very worst.

- Selva