[Resolved]  Axis Bank — Personal Loan

Rate of interest offered at the time of applying for the loan was 15% with 1% cash back.However, now when want to close the loan amount, committed rate of interest policy is not taken into considerated.Also due to the bank fault EMI was not debited on monthly bases.Representative (Antim) from collection department called up giving this information verbally, No offical mail send. Branch Manager : Manish Gupta
Axis Bank Pune
Tel no:[protected]

We would like to informe you that we had given a request for top up against our running P/L but axis bank has informed us that ther is some problem in one of another bank which bank even they don"t know

anyways thanks for sending the cheque of Rs.3220/-cashback against our above mentioned P/L .

we will be greatful if you kindly send us our file A.S.A.P

Thanks/ regards

narinder singh

Hi
I applied for personal loan in your bank 20 days back.
I got enquiry calls thrice and twice to my home, I had submitted the documents required by your personnel but till now i didnt get any update about that.
when I call u r personnel they are not giving any proper reply and now they are not even attending the call.Can you update on that as soon as possible so that i can apply in any other banks.

This is the worst case i never had in my life.


Update about that ASAP to my personnel mail which i mentioned above.

I TOOK HOME LOAN FROM AXIX BANK - CHENNAI T.NAGAR BRANCH BEFORE 7 MONTHS. NOW I APPROCHED AXIS BANK FOR TOP UP LOAN BASED ON MY HOME LOAN. MY HOME LOAN AMOUNT IS 9.55 LACKS AND I NEED FURTHER 3 LACKS FOR MY PERSONAL COMMITMENTS. IN THIS 7 MONTH MY SALARY ALSO INCREASED NEARLY 30%
I MET AXIS BANK AGENT THEY SAID THAT I AM ELEGIBLE FOR TOP UP LOAN BUT I HAVE TO TAKE LIFE INSURANCE. FOR LIFE INSURANCE I HAVE TO PAY NEARLY 70 THOUSAND RUPEES EXTRA!
I EXPLAINED THEM AXIS BANK ALREADY PROVIDED ME ACCIDENT INSURANCE AND FOR EMERGENCY PURPOSE ONLY I AM TAKING LOAN BUT THEY REFUCED TO GIVE LOAN WITHOUT INSURANCE.
PLEASE THINK IT IS JUSTICE TO ASK RS.70000 EXTRA TO PROVIDE 3 LACKS LOAN?
KINDLY HELP AND PLS SANCTION TOPUP LOAN WITH OUT INSURACE

WITH REGARDS,
P.SURESH
CHENNAI

Respected sir,
I am a customer of AXIS Bank Kankurgachi Kolkata .I have applied for a personal loan through one of the employee of Axis Bank named Shalini Agrawal of personal section.She send an agent named Arvind to me, he take all the necessary document regarding personal loan from me and ask me the fill the required form .After taking the all the document from me, he told me that he will notify me about the statous of my application.After five days he informed me that the loan is not sactioned even after confirming I submitted all the document.After that I was informed that i will get all the document but more than four month has been spent up till now I have not got the documetns .For this I have made many call to the loan section they only told that we have sent.Please take necessary action please as soon as possible

i want personal nolan from axis bank.

i have applied for home loan in axis bank, bank is saying that propery insurance is compulsory,

you have to pay the premium for that, i want to know is it true/or it is by bank ?

Hello,
I have applide for the Personel loan 10 days before. I submitted all the documents. As per my knowledge I submitted all correct documents and this is the first time Im applying for the loan. But unfortunately I gat a letter stating that my loan is declined for not meeting the Banking guidelines.. I just want the correct and particular reason why my loan was rejected and kindly please sent back all my documents what ever I submitted. My loan ref no : AXIS/BNG/PP/SHS?28/07/988

The same thing happened to me, after 20 days I got the letter that your request is declined for the same reason mentioned above. I have decided to close my account and FDs with Axis Bank and not to give them any business in future under normal circumstances.

Dear Sir/Madam,

This is to inform you that I Rakesh Ranjan, Had applied for a Personal Loan. I got my Personal Power Sanction Letter (Approval No. AXIS Bank / LNPPG/PAT/12/87/RAC-Patna on 22/12/2009 and the very same day I had signed my Agreements and had handed over all the 11 cheques. I was confirmed by the Executive that My loan amount would be transferred by 24/12/2009 latest by 4:00 PM .
Hence, I had promised the other party for the payment of the same. But to my surprise the Loan Amount money was not transferred till 4:22 PM.

I just wish know that why do Axis Bank staff made a false commitment. At least be considerate to customers who have opened their salaried account with your bank.

Supporting screen shot attached.

Thanks and Regards
Rakesh Ranjan
Account No. [protected]
Customer Id.[protected]

I am completely agree with the behavior of Axis Bank, unfortunately my salary account is with Axis Bank. But i will say it is the bank you can not ever rely on. I have taken a home loan from Axis bank, at the time of possession i was in need of more money. I requested them for the top-up but they refused then i requested for the Personal loan then again they refused that they are not giving personal loan.
So what is the gain of having a long term banking relationship with this kind of bank who cannot help you in need. I have given strong feedback to my company to have salary account with some reliable bank.
If any Axis bank authority is reading this complain please consider that people having good banking relationship with you have to suffer and they will never come bank and even dont allow the other to come.

Thanx and regards
Manish trivedi

Dear Sir,

I have a salary account [protected] with axis bank.I have been maintaining this account since 3 years now.I applied for a personal loan of 15 lakhs through my nearest axis bank in chennai.They forwarded me to a person called bhupati whose i sthe sales manager for pallavarm region in chennai.i have provided all the required documents required for the processing .After one week i called them for the status enquiry.They have asked me to submit additional documents.i have submited them within an hour of their request.In the second week i again called them for status.They again asked me to submit some more docs and i hv swiftly submitted them too.The representative who has come to collect my docs is Mr arul .He neither knows english nor hindi . So after dealing with him and bhupati for two weeks.there was no response from their side.
i tried calling mr bhupati directly but he never responded infact i felt like he was avoiding.
My account had no flaws ...The credit cibil was higher than required.Three weeks passed no message no reply ,infact when i applied my loan they promised me a processing period of 1 week.I requested arul to connect to mr.bhupati but he never did..After lots of frustration i applied in hdfc and they processed in 9 days..Because of the bhupati ,the sales manager ,i lost mental peace as i had some commitements to be fulfilled with my loan amount..IN the third week ,mr arul calls me up for my vehivcle loan statement ,which i have submitted initially itself..There was no coordination, there was no co operation at all.When i called them again he is asking me to submit my family data..i felt so sick and had to go thru mental agony..
Note: I had a income level of 1.6 lakh per month...


Please take appropriate action against Mr. bhupati , otherwise i will have to withdraw my salary account
from axis and will take my complaint to the court of justice..

SHAHI SHAIK,
A/C [protected]
CHENNAI.
PH#[protected]
email: [protected]@hotmail.com

hai.
iam shaheen taj i had applied mortage loan with take over of my home loan & a chq of RS2800/= was taken stating that this chq will be drawn only in the event of loan approval.But when i checked my account the amount of RS2800/= has been drawn & there is no sign of loan status, my loan application id no is LM AXIS BK 1026074. I ALSO dont know from which branch it iS being operated.when i repeated called the representative Mr.Lalith he said it is still under consideration, when he took the application ha said it will be processed it in a week.i may pl be replied.my mobile.N0 [protected]

I took a personal loan recently and have been given false information from AXIS bank regarding:
1. Service charge:Over the phone it was communicated 1.5% and when the loan was dispersed Axis bank charged 2%.
2. Rate of Interest: Over the phone it was communicated 14% p.a but in actual 15% was charged.

I had raised my voice over an email for which I have never got a response in written. I manged to get them on the call(even that was tough) and they ask for a proof(if the same was communicated over an email).
Well to be honest,that was never done.They don't do it over an email communication.

The proof is even after following up on this issue for so long, I could never get a response in an email!!!
To rub salt on injury, there have been two deductions for the FIRST EMI!!

Can anyone help me out or suggest as to what can be done?

Thanks and Regards,
Ankit Mishra

I apply for loan in Axis Bank . I need 500000 but they pass only 350000 so i refuse for loan but they not return my document file. After 2 week they send sms on my no-your emi for loan a/c no ppr[protected] is due on 05 feb 2013 but they deduct 500 rs from my account because my account balance 800 rs. they do not send any type of money in my account.Tell me what can i do for this. My phone no is [protected]

i apply for loan in axis bank tey take my document. i need 500000 but they pass only 350000 so i refused to take loan. but they not give my document back to me. and after 2 week they send sms on my phone your emi of rs 8511 for loan a/c no PPR[protected] is due on 5th feb 2013 . i do not receive any type off amount from axis bank . they deduct 399 rs from my account . and in future they deduct 8511 rs from my account .look in the matter and help me.

This is regarding the interest rate change and EMI failure on personal loan of Rs200000/- taken for a period of 5 years. Initially, the agent from Axis bank has proposed me a loan for 15%interest rate, for which the agreement was made. After processing and approval of loan, the interest rate was changed to 24%. This was the first instance where they ddint keep up their word. The second instance is now about the failure of ECS. I had submitted all the relevant documents required for the loan approval and ECS. After which I got the loan amount of Rs200000/-.. The first EMI of Rs 5754/-was cleared thorugh the post dated cheque which was submitted before the loan approval. Now the loan account statement shows that the ECS has bounced. Now, when this was brought to the notice of axis bank, they are asking me to submit the documents again. What were they doing all this time? This is the worst bank to go for personal loan. Please help me to solve this issue.

This is regarding false promises made by axis bank on the interest rate for personal loan and creating issues on the ECS. Intially, the agent from Axis bank promised me to get personal loan of Rs 200000/- at a interest rate of 15%. However, after the processing and approval of loan, the interest rate mentioned in the agreement was 24%. Now, for the EMI, the first EMI of Rs 5754/- was cleared through post dated cheque submitted to them earlier at the time of document submission. They had given me the loan amount after verifying all the documents submitted for the loan and ECS mandate form. Now, the ECS has bounced for the second EMI onwards. This was brought to my notice after going through the loan account statement. They have put penalty of 10% of EMI amount on me for no fault of mine. When this issue was raised to customer care, they are now asking me to submit the documents for ECS again. I dont understand as to why they were quite till all this happened and they didnt inform me till date. The response from them for my mails regarding this issue is poor. This is the worst bank for personal loans. Kindly help me to solve this issue.

OPERATOR MISS BEHAVIOR WITH CUSTOMERS

CASHIER MAN DID A SHAMEFULL MISSBEHAVE WITH ME... AND THEN WARNING ME BY PULLING COLLARS UP. I M VERY ANGER AND ASHAMED BY HIS ACT. KINDLY TAKE CHARGE AGAINST HIM AT HARD AS YOUR REACH.

Not generate internet password

When i enter all steps then last time OTP . I Enter my OTP but every time Wrong .8 times try but not work. Not work axis bank Internet facility . What a rubbish. So irritate.