[Resolved]  Philips — Philips DVD player servicing

I bought a philips dvd player in the month of sep09 where i was informed that it plays mp4 formats also.but it didnt so i took it to the philips service center in adyar and they had it for 1 week . they said that it was taken to the philips central service center to correct the issue so i took it home but it didnt read mp4 and i didnt have time to goback there . i took it there after a month and they had it again for a week and gave it back tome. adyar center told me that they dont have any mp4 files to check it and so i took it home but again it didnt play. it was a late on saturday so iwas not able to take it immediately and i had to take it to them again after some days only.And after couple of months, they told me that it plays mpeg4 cds directly but will not play any mp4 files which are in usb thumb drive. i bought this dvd player just to play mp4 files but it didnt and since they told me after couple of months i was not able to return it back . if they would have told me immediately i would have returned it and got another one.
so bad service.i feel i lost the dvd's price itself..