[Resolved]  Philips — poor service by technician

Dear sir,

We had a complaint about our philips TV and we informed to your service center at Cochin. They sent a technician at Thursday and he told that he had to change something and he will come by Friday or Saturday. Even after sunday he either came or responded well. When my father called him, he told that he is not responsible for the TV or parts and the philips service center is responsible, then why he came and took away some parts of the TV?