[Resolved]  Philips Water Purifier — FAULTY COMMITMENT BY PHILIPS AGENT-DIBYENDU MUKHERJEE

Address:

Howrah, West Bengal

Dear Sir,

I had taken water purifier from Philips last year.3-4 days berfore i called up philips customer care.they had given the no of Dibyendu mukherjee(technician,kolkata)--[protected].He being the same person whom i came across 5 months before. At that time and this time this person cheated me and is not well behaved.last time he charged me 250 and promised will provide the bill for the same.As i am a service holder i dont have much time to track these small issues.When this person visited my home again i asked him the last bill he answered me that previous service center has been closed and could not produce the same withn arrogant attitude and replied if you required that bill then i should have informed him with repeatitive reminders.

Though i forgot that incident but this time again same thing occurred he charged me 260/- and promised me that will come and provide the bill.When i again called this person he answered arrogantly that i dont have much time as and when he will get time will come and give.I have been harrassed by this person totally.


Sir,I have decided this time that i have been befooled by philips and decided not to buy anything of philips in future.


regards,

saurabh lakhotia
[protected]