[Resolved]  Philips Water Purifier — Red light is blinking

Address:Mumbai City, Maharashtra

Dear,

There is a problem in filter bcoz red light is blinking always when we r trying to use it. So please take
a action. We have to change our filter.

ADDRESS: Shailesh Hegde,
Krishna kunj,
Tirandaz village,
Next to shivsena office,
Opp I.I.T Maingate, Powai,
Mumbai- 400076 Mobile no - [protected]
[protected]
Was this information helpful?
No (1)
Yes (1)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Consumer,

We regret for the inconvenience caused to you.

Would like to inform you, that red light starts blinking when the water filter has filtered 2700L of water. It is a signal to indicate that the filter needs to be changed.

Would also like to tell you, that you can further dispense 300L of purified water. However, it is advised that you should change the water filter immediately.

Else, the water purifier will stop dispensing water, once the light stops blinking and stays RED. This indicate that its high time and you should replace the filter candle.

For replacing the filter candle, you can do it by yourself or you can book a technician by calling the customer care.

Please feel free to contact us, if need be.

Warm Regards,
Consumer Care, Philips(India)
[protected]
[protected]
we change it now water is coming but red light still blinking how this red light will stop now?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Philips India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    1700
    Pending
    0
    Resolved
    422
    Philips India Phone
    +91 22 6691 2000 [Mumbai]
    +91 80 4189 0000 [Bengaluru]
    +91 44 6650 1000 [Chennai]
    Philips India Address
    9th Floor, DLF 9-B, DLF Cyber City, Sector 25, DLF Phase – 3, Gurgaon, Haryana, India - 122002
    View all Philips India contact information