[Resolved]  Photon Plus — Want to close the connection

Photon Plus — worst service

i purchased photon plus no [protected] on 18-8-09 ,it worked only five days and stopped working,i complained to nodal officer,but there is no proper response to rectify the problem,now i am using it as flash drive or else i have to throw in dustbin.tata people just want to empty your pocket by giving false connectivity and service.please dont buy photon plus to my knowledge.

Dear Customer

Greetings from Tata Indicom!

We regret to hear that you wish to cancel your Tata Photon services.

In case you are facing any issues, we would request you to kindly provide us your, Tata Photon connection details at Customer.[protected]@tatatel.co.in.

Thanks and regards

Customer care
Tata Indicom

Photon Plus — offer

hello sir, on 29th march 2010 i had purchased tata photon plus from vriti infocom pvt..ltd.....
at that time they had given a offer of holiday package......but now after selling their product they r not contacting me......m only calling them wasting my mobile balance.....and even then they wodn't respond me well.....now sir plz tell me what to do????
they r cheating customers sir......

Photon Plus — Improper Billing

After repeated request to Tata teleservices support I am yet to receive the corrected bill for the previous month billing cycle. There will be no payment from my side, as I am getting erroneous billing their side and that is for some good time.

The month before the previous one, I had came across a same type of instance of receiving a bill with wrong amount. After repeated calls to customer support there is no resolution to it till date. But inspite of that I had cleared the false billing.

But this time, I will not pay a single penny. I am within a plan of INR 550 / month and its a time based plan. Herein, I receive 1800 minutes of internet connectivity and usage for a month and I use it by creating a note of my usage on a daily basis. But inspite of that I am receiving billing which is far more exceeding my internet usage.

Finally, I had requested the customer support (billing) to send me a corrected bill otherwise I will cancel my connection of PHOTON once and for ever.

Thanks

Photon Plus — fraud

I had made a payment of Rs 1599/- on connectindia.com for product id-8556,Tata photon Plus ( Ref Id for my payment 3090534 ) on 8th of Jan 2011
as per conversation made with Mr,

SANDEEP SRIVASTAV
Sr.Sales Advisor (Tata Online Deals)
Ph: +[protected],[protected] - Fax[protected]
E-Mail - sandeep.[protected]@vriti-interactive.com

And on the same day Mr Sandeep.s has send ( Mr Kumar) phone # [protected] had collected my documents and my photograph and had delivered the photon plus device.
As per my conversation with Mr Sandeep S, he told that the device would be active within 2hours, but the device was not active even afer three days..
so i registered a complaint with
with Tata photon customer care (docket #[protected]Miss komal, {Supervisor}). They have approved a refund and Mr Lilit called from vriti.com regarding that they would send me a cheque. but till date a did not get my refund nor my documents & my photograph.
I had been constantly calling and sending mails to tata photon customer and to nodal officer and spoke with (Mr Jitendra & Mr Sattar Khan {Supervisor}) and every time i call the will assure
me for my refund and my documents back within 24 hrs but till date i din`t get my refund nor my documents and my photograph.
The customer support of tata photon is just worst...

Photon Plus — deviated from the plan offer

As per my plan, for the first two months i do not need to pay anything. Already a ticket regarding this is raised and they told the issue is closed no need to pay anything for the first two months and the same will reflect in 24 hours of time in your account. But now my connection is suspended and my outstanding bill amount is showing 1055.

My photon plus number is : [protected]