[Resolved]  PNB — Refusing to pay the amount deposited in Compulsory Deposit Scheme for Income Tax Payers

Hi,

I had opened an account (A/C No ITP 196) under the Compulsory Deposit Scheme for Income Tax Payers with Punjab National Bank, Sadar Branch, Lucknow in the year 1986. The account has been inactive for the last couple of years.

Last month i tried to withdraw the available balance in my account from the bank and to my surprise i was informed that due to inactivity the account has been closed and therefore the balance cannot be withdrawn from the account.

The branch manager Mr. Sanjay Mishra even refused to entertain queries on this account and also denied to accept a written application for refund of the balance amount.

I request you to kindly intervene for the refund of funds. I also intend to log a complaint in Banking Ombudsman scheme of RBI.

Thanks,

Beena Agarwal
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Punjab National Bank [PNB]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    4877
    Pending
    0
    Resolved
    1097
    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
    View all Punjab National Bank [PNB] contact information