[Resolved]  PNB — Cash not Received from ATM but balane was deduct from account

Address:

Meerut, Uttar Pradesh

Dear sir,

I am Rahul Tyagi having saving account ([protected]) in Lalkurti branch, Meerut, UP.
I have registered one complaint regarding cash not received from ATM but amount is deduct from account.

Pls find the detail below:

Date: 11 Aug 2012
Time: 3:52pm (Evng)
ATM- PNB ATM on garh road, Near Harmonny Inn hotel.
Transaction amount: Rs.15000/-
Complaint- Cash is not received from ATM but Rs.15000 deduct from account.

Than I went to my account's branch on 14 Aug 2012 and given written complaint to Branch manager but not get any solution.

Than I registered online complaint on 27 Aug 2012, (Complaint No[protected] but got status that Transaction successful and claim reject.

Here my submission how can this possible that a person not received his amount and transaction become sucessful where the ATM's guard is also aware of it during that time who was suggested me to do complaint your branch.
Its almost one month going to finish but I am still not get solution of my complaint.

Than I visit 3 times to my local branch but no one even listen to my complaint.

I am assure that you take this issue seriously and resolve it ASAP.

I would very thankful to you.

Regards:
Rahul Tyagi
[protected]