[Resolved]  PNB — Not recording nominations of depositors

Address:Korba, Chhattisgarh

Allowing the savings accounts nominations invalid by not having the nominations of literate a/c holders witnessed at Punjab National Bank Korba Branch.

Charge : Because the staff at PNB, Korba did not know, and also the Inspection of the branch failed to ensure, that “The nominations taken for deposit account (savings a/c) should be duly witnessed by one witness in the case of literate customers.” (In case of illiterate persons who put thumb impression, two witnesses are required.), a nominee of deceased savings account holder did not receive the amount. The account became claim case as the branch failed to take witness for this account and the money went to the husband of the deceased instead of the mother of the deceased who was the nominee. The mother later told me, the then branch manager of Punjab National Bank, Korba branch, that her son-in-law duped her and did not give a single rupee to her out of over Rs. 80,000/- in the claim account.
Proof: The claim case of PNB, Korba branch referred to Zonal Office Raipur by my predecessor and pending with the Zonal Office, Raipur on the date of my charge taking in Dec. 2005. All the accounts opened in 1990s which are on either side of this deceased claim case account and the savings account of Mr RK Chourasia. On the day Mr RK Chourasia came to open his C.A A/c [protected], I took fresh nomination in his savings account also which also did not have witness for the nomination of his savings account opened in the 90s.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Punjab National Bank [PNB]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    4880
    Pending
    0
    Resolved
    1097
    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
    View all Punjab National Bank [PNB] contact information