[Resolved]  PNB / Saving Account — MONEY WITHDRAW FROM MY ACCOUNT

SIR,
I AM RAJEEV RANJAN, A CUSTOMER OF PNB BANK, JEHANABAD, BIHAR,
A/C NO.-[protected]. MY PNB DEBIT CARD WAS STOLEN AT HOWRAH JUNCTION ON 24 DEC. 2009 AT 9:30 PM. IMMEDIATELY I HAD INFORMED TO NEAREST POLICE STATION. ON 25 DEC. 2009, I REACHED AT JEHANABAD, BIHAR. THAT DAY WAS HOLIDAY. SO I WENT TO PNB JEHANABAD BRANCH ON 26 DEC. 2009 AND INFORM HIM ABOUT LOST OF DEBIT CARD. THEY GAVE ME A PHONE NO.- [protected] AND TOLD ME THAT CALL AT THIS NUMBER AND BLOCK YOUR DEBIT CARD. SO I CALLED AT THAT NUMBER AND INFORM HIM ABOUT MISSING OF MY DEBIT CARD. AFTER VERIFICATION THEY TOLD ME THAT NOW YOUR CARD IS BLOCK AND GAVE ME A REFERENCE NUMBER[protected] ABOUT MY COMPLAIN. AT THAT TIME THEY ASKED ME ABOUT MY LAST TRANSITION FOR VERIFICATION AND I TOLD HIM & THAT WAS TRUE. BUT AFTER THIS, SOME ONE HAD SWAPPED MY ACCOUNT WITH Rs. 11849.00 IN FOUR TRANSITION. AFTER THIS INFORMED THE BANK & ALSO TO SERVICE PROVIDER OF PNB BUT THEY ARE NOT GIVING ANY REASON SO I AM IN PRESSURE BECAUSE I AM A STUDENT & THIS AMMOUNT IS VERY BIG FOR ME.
SO , PLEASE TELL ME THAT WHAT SHOULD I DO?