[Resolved] PNB — Non activation of SMS alert for the last 3 months despite reminders and requests | |||
Dear Sir / Madam, I am a pnb customer having many accounts in PNB. I am having a saving account No. [protected] on which I requested for internet banking facility in March 2010. After repeated reminders and complains made in PNB branch New Tehri I could get my Internet banking user Id and password in August end i.e. after 5 months which was very very late. Any how, I started using internet banking. Now the problem is that my SMS alert is not activated on my Phone No. [protected]. It has been again a long long time that I am strugling to get the SMS alert facility activated on my phone for the last more than 3 months. I am not able to make any NEFT or RTGS transactions due to this problem. It is very bad on the part of a nationalized bank like Punjab National Bank that a small problem of a regular customer is not being undertaken seriously. I have personally visited PNB branch New Tehri many times and I check on the developments made to solve my problems telephonically daily but every time the reply that the message has been conveyed to to Dehradun, Dehli etc. They will look after the complaint etc. etc. and so on. I tried SMS alert activation from PNB ATM also, I requested to SMS alert activation to the PNB New Tehri Branch also, I called the customert care also but my problem has not been sloved for the last three months which is very shameful for PNB. I will wait for some more time, otherwise I shall close all my accounts in PNB and tell others also about the carelessness of PNB. This is the only option available with me. Regards Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Feb 23, 2014 ayoobodupara40's response
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19 Comments | |||
Comments
sms alert service
Reply
My Name is Prahlad & Rekha Devi
My PNB A/C is [protected]
My mobile no. is [protected]
Plz activate the sms alert service on my given mobile no.
Thanks
My PNB A/C is [protected]
My mobile no. is [protected]
Plz activate the sms alert service on my given mobile no.
Thanks
my name geetesh mishra
my pnb a/c [protected]
mobile no.[protected]
Plz activate the sms alert service on my given mobile no.
Thanks
my pnb a/c [protected]
mobile no.[protected]
Plz activate the sms alert service on my given mobile no.
Thanks
My name krushna chandra bisoyi
My pnb a/c no [protected]
my mob no [protected]
please activate sms alert in my given no
Uuuuuuuu
My pnb a/c no [protected]
my mob no [protected]
please activate sms alert in my given no
Uuuuuuuu
my name is KISHOR UTTAM PHADTARE
my pnb a/c no: [protected]
my mobile no is: [protected]
kindly activate sms alert on my mobile as soon as possible.
my pnb a/c no: [protected]
my mobile no is: [protected]
kindly activate sms alert on my mobile as soon as possible.
my name is sanjay kumar
my pnb a/c no: [protected]
my mobile no is: [protected]
kindly activate sms alert on my mobile as soon as possible.
my pnb a/c no: [protected]
my mobile no is: [protected]
kindly activate sms alert on my mobile as soon as possible.
my name is mani
my pnb a/c no: [protected]
my mobile no is: [protected]
kindly activate sms alert on my mobile as soon as possible.
my pnb a/c no: [protected]
my mobile no is: [protected]
kindly activate sms alert on my mobile as soon as possible.
my name is rahul kumar
my pnb account no ; [protected]
my mobile no is ; [protected]
kindly activate sms alert on my mobile as soon as possible.
my pnb account no ; [protected]
my mobile no is ; [protected]
kindly activate sms alert on my mobile as soon as possible.
My Name is Shailendra Kumar Singh
My PNB A/C is [protected]
My mobile no. is [protected]
Plz activate the sms alert service on my given mobile no.
Thanks
S K Singh
My PNB A/C is [protected]
My mobile no. is [protected]
Plz activate the sms alert service on my given mobile no.
Thanks
S K Singh
My Name is KAMLESH
My PNB A/C is [protected]
My mobile no. is [protected]
Plz activate the sms alert service on my given mobile no.
Thanks
KAMLESH
My PNB A/C is [protected]
My mobile no. is [protected]
Plz activate the sms alert service on my given mobile no.
Thanks
KAMLESH
To,
The Chief Executive
Punjab National Bank
Sub: Charge for SMS Alert Deducted but Facility Not Provided
Sir
With warm regard applicant request you that applicant have a saving account in Punjab National Bank Kohinoor Tiraha Branch Moradabad Having Account No [protected] in the name of Mrs. Mehtab Begum and Zubair Choudhry Registered Mobile No Is [protected].
Message Charges are deducting from my saving account but messages are not delivered on my cell phone. Several times I had given request for SMS Alert to Branch They have Process it But I do not get fruitful Result From Customer Help Line I was told To send SMS BAL Space Account No Send to 5607040 I follow it Response Blank appeared. On the other hand when I give Miss Call to PNB Call Centre Message Arrived Your number is not registered.
You are requested to solve the said problem as early as possible
Thanking You
Yours
ZUBAIR CHOUDHRY
QARI AMEER ALI CHOCK
Gali No 01 Chomanda vali Gali
Barbalan
Jama Masjid Road
Moradabad
To,
The Chief Executive
Punjab National Bank
Sub: Charge for SMS Alert Deducted but Facility Not Provided
Sir
With warm regard applicant request you that applicant have a saving account in Punjab National Bank Kohinoor Tiraha Branch Moradabad Having Account No [protected] in the name of Mrs. Mehtab Begum and Zubair Choudhry Registered Mobile No Is [protected].
Message Charges are deducting from my saving account but messages are not delivered on my cell phone. Several times I had given request for SMS Alert to Branch They have Process it But I do not get fruitful Result From Customer Help Line I was told To send SMS BAL Space Account No Send to 5607040 I follow it Response Blank appeared. On the other hand when I give Miss Call to PNB Call Centre Message Arrived Your number is not registered.
You are requested to solve the said problem as early as possible
Thanking You
Yours
ZUBAIR CHOUDHRY
QARI AMEER ALI CHOCK
Gali No 01 Chomanda vali Gali
Barbalan
Jama Masjid Road
Moradabad
The Chief Executive
Punjab National Bank
Sub: Charge for SMS Alert Deducted but Facility Not Provided
Sir
With warm regard applicant request you that applicant have a saving account in Punjab National Bank Kohinoor Tiraha Branch Moradabad Having Account No [protected] in the name of Mrs. Mehtab Begum and Zubair Choudhry Registered Mobile No Is [protected].
Message Charges are deducting from my saving account but messages are not delivered on my cell phone. Several times I had given request for SMS Alert to Branch They have Process it But I do not get fruitful Result From Customer Help Line I was told To send SMS BAL Space Account No Send to 5607040 I follow it Response Blank appeared. On the other hand when I give Miss Call to PNB Call Centre Message Arrived Your number is not registered.
You are requested to solve the said problem as early as possible
Thanking You
Yours
ZUBAIR CHOUDHRY
QARI AMEER ALI CHOCK
Gali No 01 Chomanda vali Gali
Barbalan
Jama Masjid Road
Moradabad
To,
The Chief Executive
Punjab National Bank
Sub: Charge for SMS Alert Deducted but Facility Not Provided
Sir
With warm regard applicant request you that applicant have a saving account in Punjab National Bank Kohinoor Tiraha Branch Moradabad Having Account No [protected] in the name of Mrs. Mehtab Begum and Zubair Choudhry Registered Mobile No Is [protected].
Message Charges are deducting from my saving account but messages are not delivered on my cell phone. Several times I had given request for SMS Alert to Branch They have Process it But I do not get fruitful Result From Customer Help Line I was told To send SMS BAL Space Account No Send to 5607040 I follow it Response Blank appeared. On the other hand when I give Miss Call to PNB Call Centre Message Arrived Your number is not registered.
You are requested to solve the said problem as early as possible
Thanking You
Yours
ZUBAIR CHOUDHRY
QARI AMEER ALI CHOCK
Gali No 01 Chomanda vali Gali
Barbalan
Jama Masjid Road
Moradabad
To,
The Chief Executive
Punjab National Bank
Sub: Charge for SMS Alert Deducted but Facility Not Provided
Sir
With warm regard applicant request you that applicant have a saving account in Punjab National Bank Kohinoor Tiraha Branch Moradabad Having Account No [protected] in the name of Mrs. Mehtab Begum and Zubair Choudhry Registered Mobile No Is [protected].
Message Charges are deducting from my saving account but messages are not delivered on my cell phone. Several times I had given request for SMS Alert to Branch They have Process it But I do not get fruitful Result From Customer Help Line I was told To send SMS BAL Space Account No Send to 5607040 I follow it Response Blank appeared. On the other hand when I give Miss Call to PNB Call Centre Message Arrived Your number is not registered.
You are requested to solve the said problem as early as possible
Thanking You
Yours
ZUBAIR CHOUDHRY
QARI AMEER ALI CHOCK
Gali No 01 Chomanda vali Gali
Barbalan
Jama Masjid Road
Moradabad
The Chief Executive
Punjab National Bank
Sub: Charge for SMS Alert Deducted but Facility Not Provided
Sir
With warm regard applicant request you that applicant have a saving account in Punjab National Bank Kohinoor Tiraha Branch Moradabad Having Account No [protected] in the name of Mrs. Mehtab Begum and Zubair Choudhry Registered Mobile No Is [protected].
Message Charges are deducting from my saving account but messages are not delivered on my cell phone. Several times I had given request for SMS Alert to Branch They have Process it But I do not get fruitful Result From Customer Help Line I was told To send SMS BAL Space Account No Send to 5607040 I follow it Response Blank appeared. On the other hand when I give Miss Call to PNB Call Centre Message Arrived Your number is not registered.
You are requested to solve the said problem as early as possible
Thanking You
Yours
ZUBAIR CHOUDHRY
QARI AMEER ALI CHOCK
Gali No 01 Chomanda vali Gali
Barbalan
Jama Masjid Road
Moradabad
My Name is Samir Kumar Jana & Bishnu Pada Jana
My PNB A/C is [protected]
My mobile no. is [protected]
Plz activate the sms alert service on my given mobile no.
My PNB A/C is [protected]
My mobile no. is [protected]
Plz activate the sms alert service on my given mobile no.
My Name is Samir Kumar Jana & Bishnu Pada Jana
My PNB A/C is [protected]
My mobile no. is [protected]
Plz activate the sms alert service on my given mobile no.
My PNB A/C is [protected]
My mobile no. is [protected]
Plz activate the sms alert service on my given mobile no.
Dear Sir / Madam,
I am a pnb customer having many accounts in PNB. I am having a saving account No. [protected] on which I requested for internet banking facility in March 2010. After repeated reminders and complains made in PNB branch New Tehri I could get my Internet banking user Id and password in August end i.e. after 5 months which was very very late.
Any how, I started using internet banking. Now the problem is that my SMS alert is not activated on my Phone No. [protected]. It has been again a long long time that I am strugling to get the SMS alert facility activated on my phone for the last more than 3 months. I am not able to make any NEFT or RTGS transactions due to this problem.
It is very bad on the part of a nationalized bank like Punjab National Bank that a small problem of a regular customer is not being undertaken seriously. I have personally visited PNB branch New Tehri many times and I check on the developments made to solve my problems telephonically daily but every time the reply that the message has been conveyed to to Dehradun, Dehli etc. They will look after the complaint etc. etc. and so on.
I tried SMS alert activation from PNB ATM also, I requested to SMS alert activation to the PNB New Tehri Branch also, I called the customert care also but my problem has not been sloved for the last three months which is very shameful for PNB. I will wait for some more time, otherwise I shall close all my accounts in PNB and tell others also about the carelessness of PNB. This is the only option available with me.
Regard
I am a pnb customer having many accounts in PNB. I am having a saving account No. [protected] on which I requested for internet banking facility in March 2010. After repeated reminders and complains made in PNB branch New Tehri I could get my Internet banking user Id and password in August end i.e. after 5 months which was very very late.
Any how, I started using internet banking. Now the problem is that my SMS alert is not activated on my Phone No. [protected]. It has been again a long long time that I am strugling to get the SMS alert facility activated on my phone for the last more than 3 months. I am not able to make any NEFT or RTGS transactions due to this problem.
It is very bad on the part of a nationalized bank like Punjab National Bank that a small problem of a regular customer is not being undertaken seriously. I have personally visited PNB branch New Tehri many times and I check on the developments made to solve my problems telephonically daily but every time the reply that the message has been conveyed to to Dehradun, Dehli etc. They will look after the complaint etc. etc. and so on.
I tried SMS alert activation from PNB ATM also, I requested to SMS alert activation to the PNB New Tehri Branch also, I called the customert care also but my problem has not been sloved for the last three months which is very shameful for PNB. I will wait for some more time, otherwise I shall close all my accounts in PNB and tell others also about the carelessness of PNB. This is the only option available with me.
Regard
My name is Ravikumar R
My mobile number [protected]
I am no any Please deactivate this sms alert
My mobile number [protected]
I am no any Please deactivate this sms alert
hello dear.. i am sumit kumar shrivastava and my PNB A/C no. is [protected] and my cust id. is FTC012725. plz activate sms alert on my no. [protected]
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