[Resolved]  Policy Bazaar — Credit Card application failed to file leaking out all information from client

Address:

Maharashtra

I was offered a credit card from ICICI coral from policy bazaar for which I had submitted all my personal and confidential information but policy bazaar agent did not respond. On calling many times, Later I was told that person whom I had contacted left the company and hence I filed a complain and then manager for client relationship has assigned another person who contacted me and told that they will process my fresh application as the employee has left company . When I told them that I want my earlier application and personal information what I gave them earlier to be processed they said that they would get back to me after digging into application which they did not .Again I tried contacting policy bazaar but could not reach to concerned person .
When I contacted ICICI bank and told them that such thing happned they said they havent received any new request for credit card from policy bazaar. Policy Bazaar has taken all my internal data confidential information but failed to serve this. I expect such companies should be banned in company as it lead to fraudness,


I am pasting the following mail thread for my talk with policy bazar

#########################

Akhilesh Kumar <[protected]@policybazaar.com>
11/9/12

to me, Amit

Hi Saurabh

CORAL VISA CARD

1.) 4 Movies Ticket Complementry Free Every Month.
(A) Two Tickets From bookmyshow.com
(B) Two Tickets From Cinemax.
2.) Every 100 Spend on Dinning, Grosery, Super market you get 4 Payback Points. Else 2 Payback Points.
Points Can be use to adjust Bill Payment.
3.) 15% Discount on Culinary treat programme (In this 800 Resto Listed).
4.) Two Visit Free on VISA LOUNGE in Every quarter.
5.) 2.5% Sur Charge waiver on fuel on HPCL pumps.

Annual Fees Rs500.
Welcome Gift of Rs. 5000.
(A) SatyaPaul Tie of Rs.2,000(Boys).
(B) SatyaPaul Stawl Rs.2,000(Girls).
(C) Gift Voucher of Rs.3,000 from SatyaPaul.
Renewal Fees Rs 500.
If you spend Rs 1,25,000 in a year then renewal fees will be waived off.

If you can not use your card your bill not generate.
Zero rate of interest period is 48 days.

Rate of interest on total outstanding is 3.4%.

ICICI Culinary treat programme resto list link is
http://www.icicibank.com/online-services/offer-zone/dininglist.html

Regards
Nitin Kumar
Policy bazaar
[protected]

Saurabh Patil <[protected]@gmail.com>
12/19/12

to Akhilesh, Amit
Hello,
Can you please give me update for my appliaction for ICICI coral. It is almost 1 month now and I have now yet received any card. I tried calling Nitin Kumar who is in charge for my processing but I have not yet received any application status .



-Thanks
Saurabh
[protected]


Saurabh Patil <[protected]@gmail.com>
12/22/12

to complaints, Akhilesh, Amit
Hello,
I am not at satisfied with the service given my policy bazar. I have applied for ICICI coral card and has given all my personal details while filling application.And I am trying to contact nitin kumar who has handled my application but he is never reachable. I would like to know the status of my application .



-Thanks
Saurabh
[protected]


Yamini Sajnani <[protected]@policybazaar.com>
12/22/12

to Vishal, me, Akhilesh, Complaints, Amit
Dear Mr. Saurabh Patil,

Good Morning.

We are very sorry for the non-responsiveness experienced by you and requesting Mr. Vishal Sharma who manages the concern department to resolve this.

Please allow sometime for someone to get back to you with status of your application.

Thanks & Regards,
Yamini Sajnani

From: Saurabh Patil [mailto:[protected]@gmail.com]
Sent: Saturday, December 22, 2012 11:15 AM
To: Akhilesh Kumar; Complaints
Cc: Amit Manral
Subject: Re: credit card details


Saurabh Patil <[protected]@gmail.com>
12/29/12

to Yamini, Akhilesh, Complaints, Amit, Vishal
Hello Yamini,
Can you please update me on my application.



-Thanks
Saurabh
[protected]


Manish Sharma <[protected]@policybazaar.com>
Jan 3 (13 days ago)

to me, Yamini
Dear Saurabh,

We really apologise for the inconvenience.

As we have cross checked your status with the concern department & we have forwarded your ICICI Bank credit card file in the bank, so we request you to grant us alteast 3 more days so that we can share the status which we will be getting from ICICI Bank directly. We are confirming you that we will be calling you & sending an e-mail with the updated status till this Saturday (5-1-13) or coming Monday (7-1-13).

Please feel free to contact us for any further clarity.



Regards
Manish sharma

From: Yamini Sajnani
Sent: 22 December 2012 11:22 AM
To: Saurabh Patil; Akhilesh Kumar; Complaints
Cc: Amit Manral; Vishal Sharma
Subject: RE: credit card details


Saurabh Patil <[protected]@gmail.com>
Jan 3 (13 days ago)

to Manish, Yamini
okay manish. I hope see my application gets processed soon .



-Thanks
Saurabh
[protected]


Saurabh Patil <[protected]@gmail.com>
Jan 8 (8 days ago)

to Manish, Yamini
Hi Manish,
Request you to please update me on this.



-Thanks