[Resolved] Policy Bazaar — Not received LIC policy bond. | |||
Dear Sir / Madam, My self Dilip Kumar, I have purchase a LIC policy for my wife throw Policy Bazzar on dated 14/07/2013. at the time of purchasing the policy Ms. Ritika Mallik Excutive / staff of Policy Bazzar told me, that the original policy bond will received with 7 to 10 working days. but end of the month of july am not received any information or policy paper. then i called to Ms. Ritika Mallik at Policy Bazzar, at the time she try to misguide me, and not given me satisfaction or actual answer. when i call and mail her on daily basis, then 03rd august 2013 she was mail me a scan copy of premium receipt. when i read the premium receipt i found that my address is incorrect, then immediate i call and also mail to Ms. Ritika and inform her regarding my incorrect address. at the time she told me, pls wait 2 or 3 working day, i will correct the address and inform u. on dated 07/08/2013 i call her and want to know about address correction, but she mail me the same in corrected paper and told me, that the work is under process, wait 2 or 3 working days. then after am waiting and only waiting but am not received any call or mail from her or policy bazzar. on dated 20/08/2013 i try to talk her but she is not coming on call then i mail her, she replied me pls wait 2 - 3 working days work is under process. again i mail her on 26/08/2013 at the time she call me & told me, that the work is done and u will received the original policy bond within 2-3 working days. on dated 30/08 /2013 i found that am not received any paper / mail / call, the i call her and ask her about the paper, she told me wait some time i will mail u and also courier the all paper to u. same day evening time 7:22 pm i received a mail from her / policy bazzar with a attached endorsement letter only, i replied her for all my original paper send me immediate. but today 04/09/2013 still am not received any paper or call or mail from her / policy bazzar, then i try to contacted her many time but she ignore my calls, and still am not received any type of confirmation from her / policy bazzar. am very dis pointed with the service, i don't know what's the exact problem with her or policy bazzar. but they r given me more harassment. Regards, Dilip Kumar M.No. [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
if any quary about lic then call me [protected]
We have got your complain noted and have forwarded it to the concerned team. Our customer service team will contact you shortly and your problem will be sorted at the earliest.
Please accept our apologies for the inconvenience caused.
Thanks
Team Policybazaar