[Resolved]  Reebok India — Poor quality shoes

Address:West Singhbhum, Jharkhand

Sir
I had purchased one pair of Reebok Reflex sports shoes worth Rs 5000/ from Elite Marketing on[protected].However due to its poor quality the shoes had to be returned to the franchisee on[protected].The owner of the shop informed that the shoes have to be sent to Delhi and only when the replacement arrives he will be in position to give me the same.Now this appears to be quite funny.A person has paid 100% for a defective product and the has to spend money on conveyance to return the same and then keep on running or confirming whether the replacement has come.Why cant the shopkeeper immediately change the defective product when he has already taken 100% price.This shows how the customers are being exploited by the company.From my experience i can say that REEBOK as a brand doesn't live up to its worldwide image.I will be grateful if some responsible company official replies before i proceed further in this matter.

With Regards


P.N.Shangari
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Last sept 2007 i had purchased a pair of sports shoe from Reebok outlet M/s Shubhankar Apparels, Malviya Nagar Bhopal . The cost of the shoe was 6990/- I purchased on 50% dis. To my surprises the lower portion of the sole got detached after 6-7 wear. I gave it for repair and got it back in Jan 2008 . But again after 2-3 wear the lower portion of the sole got off completely and i had given it for replacement but they again got it repaired stateding the company has refused replacement. And the Name of Mr Amit Lumbay Ph Num [protected] was given by the dealer stating helplesness for replacement of the stock and i was asked to contact the company official for replacement.

kindly guide me how to get the stock replaced and how to approch the cosumer protection forum

Manoj Nair
Last sept 2008 i had purchased a pair of sports shoe from Reebok outlet M/s shiva, preet vihar delhi . The cost of the shoe was 6990/- I purchased on 40% dis. To my surprises the lower portion of the sole got detached after 6-7 wear. I gave it for repair and got it back in Jan 2009 . But again after 2-3 wear the lower portion of the sole got off completely and i had given it for replacement but they again got it repaired stateding the company has refused replacement.

Reebok — POOR QUALITY SHOE

Hi I bought Reebok shoes from Banglore and only in 6 mnths o[censored]sage they are in pathetic condition,

I live in Noida and now it has been 7 mnths that I bought the Shoes and they say now the warranty is over.

Please tell me how long is the Warranty for Reebok Shoes and how to go about it now.
i have got pair of shoes(code no-114019 size USA11) from Reebok, In orbit mall, Goregaon, Mumbai last year in october 08.now after just 6-7 months sole has come out n i am staying in surat.so i have complained here in surat branch.but they did not respond it properly.
Looking forward to a positive response. I expect a exchange of products from your side. Hope you
respond to my complaints soon. Please respond positively..
sir

i have to lodge a compliant about your retailers in nagpur (sadar) residency road
they had given us bad quality shoes in which defect occur in 1days and they not giving any feed back on my complaint.

please help us about solving this matter and retun my money back
My 6 month old Reeboks, just completely lost its soles on both the shoes, im very dissapointed and feel cheated...paying any amount for shoes which turn out to be such quality...I would recommend no one to buy Reebok shoes again. The entire shoe is good from all over, except just the soles very gradually started coming off as though they were stuck to the shoe with some cheap glue..!!!!!!!!!!!
i want job in bpo sector. it is good sector for face problems.
REEBOK SHOES.
It was in January end I went to meet Sales Executive of Tommy Hilfiger in Mall in Gurgaon, their I went & purchased Reebok Shoes, around a month back I noticed that
Upper leather is peeling off, I went to Reebok Show Room at 579-A, Model Town, Jalandhar City owned by Sardev Singh & Co, their Counter as well staff is very rough & rude, said you go to the show room of purchase, as this item is not in our inventory hence we can not entertain your claim.More over we can not forward the complaint. A branded product like Reebok having this type of franchise will get bad name to company, on web site I could not fine customer complaint Email/contact no.
Can Reebok or some guide me what I should do now.My email [protected]@gmail.com.
I HAVE PURCHASED ONE PAIR OF REEBOK SHOES, FROM UR OUTLET CHAWLA CREATION, WARDHA ROAD, NAGPUR. VIDE BILL NO . 2516 DATE: 15/01/2011 FOR RS. 4549.
AFTER 3 MONTH OF PURCHASE I NOTICED THAT INNER FOAM WORK IS DAMAGED AND THE SHOE IS CAUSING IRRITATION WHILE USING, I HAVE COMPLAINED TO YOUR OUTLET BUT THEY HAVE REPLIED THAT THIS CANNOT BE REPALCED NOR REPAIRABLE.
NOW I WOULD LIKE TO BRING TO YOUR KIND NOTICE WHAT I SHOULD DO...



REGARD:
CA LALIT JHAM
MOBILE NO: [protected]
EMAIL ID: [protected]@yahoo.com
i purchased a shoes on january 2011 during sale period..soon after wearing for 5-7 times the lower border of the shoes got tore.when i went to reebok outlet at manisquare outlet from where i purchased the shoes i was told repair and no replacement...such a response is not expected from such a reputated brand..
narendra khandelwal-52/6v.i.p road parvati vihar flat no:c4b kolkata 700059
[protected]

Reebok Shoes — Poor Quality / Franchise and company is not responding

I have purchased 1 pair of shoes for my daughter from "Reebok Exclusive Outlet" ( M/s Heena Enterprise) at Crystal Mall Rajkot with following details :

1) Bill No.: 2982
2) Item : R154508 Size 6
3) Amount : Rs. 1400/-
4) Bill Date : 30.12.2011

* On the very 1st day of wearing the shoes, my daughter found that the lower sole of the shoe had been isolated from the shoe upper !!
* She drew my attention to this and I consoled her not to worry as leading Brand like "Reebok" would definately look into this and do the needful
* When I contacted your store for complaining, store owner Mr. Anand Dave and Store Manager Mr. Vishal talked to me very rudely and unrespectful manner.
* They replied me that they have stamped on the bill that there is "No Garranty - No Warranty - No Exchange" in this product.
* At the time of purchase my daughter was not being instructed about this clause otherwise we could have avoided the purchase.
* Now, the subject outlet is not ready to hear our complain of the shoe which were torn apart on the very first use.
* On the contrary your store owner/manager is bluntly saying that if Iwant to complaint - I may approach the company !!
* This is not the way of behavior/communication or quality of a "Reebok Outlet"

I request you to look into the above matter genuinely and thoroughly and advise me what to do with this product ??
RWSYDPFF00522
#GPS1000409 REBOOK VIBE TECH IS THE SHOE WHICH WAS PURCHASED FOR MY BROTHER FROM GURGAON. THE UNFORTUNATE FACT IS THE SHOES LAST LESS THAN TWO MONTHS WHEREAS REEBOK HAS BEEN PROMISING ATLEAST A YEAR. IF A SHOES CANNOT LAST MORE THAN TWO MONTHS, THEN THERE IS SOMETHING SEROIOUSLY WRONG WITH THE MANUFACTURER. IT S TRUELY A VERY POOR SHOW BY THE COMPANY. FOR FURTHER DETAILS YOU CAN CONTACT ME ON [protected]
Dear Reebok Customer care Executive,

I, Col Sharad Paliwal, had purchased a pair of brown nubuck leather/suede sports shoes which lasted a total of 17 days.

The sole has come apart at various places and the shoe squeaks when i walk.

The shoes were purchased in Ranchi when i was on a visit there and now i cannot go back to ranchi to show them to the store where i had bought(im now in Gurgaon, Haryana).

I also have not saved the invoice/bill as i had not expected such poor quality after paying nearly Rs 7500/-.

Can the shoes be replaced in Gurgaon?

Please help or this is the last reebok shoe/product which i, my family or anyone close to me will ever purchase.

Warm Regards,

Sharad Paliwal
[protected]

spot around whole shoe.

there is spotting on the shoes .plz respond me on . www.[protected]@gmail.com. mob is [protected]. keshav singh. thank you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reebok India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    1144
    Pending
    0
    Resolved
    441
    Reebok India Phone
    +91 12 4412 4100
    +91 71 5225 1782
    +91 11 4747 6001
    Reebok India Address
    7th Floor, Unitech Commercial Tower-2, Block-B, Greenwood City, Sector-45, Gurgaon, Haryana, India - 122001
    View all Reebok India contact information