I have been visiting Subhiksha, Jayanagar 9th Block, Bangalore for the past 2 years. Most of the items in Subhiksha store are out of stock. Items we need will never be there. I do not know what is the purpose of opening such store. If we visit Subhiksha to buy 4 items, atleast 1 or 2 items will not be there and I need to visit another shop for those items.

The staff are always lazy, lethargic and irresponsible. Particularly the people those who are working in billing counter are useless. If I spend 5 minutes to collect the items I need to buy, I need to spend another 10 minutes in billing counter whether there is a rush or not. Also the staff at Subhiksha does not care, if a customer is going out when they does not find the item they need. they don't even bother to ask what they wanted. There is a BIG difference between other stores or the good old provision stores and Subhiksha. Another major problem is the billing/cash counter will not be having change for any denomination. This is the age where even beggers will have change for any denomination.

For any business, customer service is very important and the right qualified people should be appointed as employees to survive in the business. Mr. Subramanian, the chairman of Subhiksha must have thought that by only selling for lesser than MRP would attract customers, but he is wrong.

Another note, The so called India's largest Subhiksha Mobile store is out of business. Recently I visited Subhiksha, Jayanagar 9th block to buy a mobile and they told me that the mobile store is closed and shifted to BTM layout. I visited BTM layout store and they told me that the mobile store is shifted to Bannerghatta road. I decided not to visit Bannerghatta road store. It is really irritating when we have to spend time, energy and petrol.The telephone numbers available on the net for Subhiksha stores at various localities seems not working.

So Mr.Subramanian, please DO NOT CREATE HYPE, if you are not capable of providing good customer service.