[Resolved]  Postal Life Insurance — DELAY IN DEATH CLAIM

Address:

Chennai, Tamil Nadu

i AM WIFE OF SH KV SHIVKUMAR PLI POLICY HOLDER DL/626-C DT 26 JUN 1985. THE OFFICE OF THE CHIEF POST MASTER GENERAL, MEGHDOOT BHAWAN, LINK ROAD, OPP JHANDEWALAN, NEW DELHI-110001 HAVE SENT THE CLAIM DETAILS TO THE CHENNAI REGIONAL OFFICE OF PLI AT ANNA RAOD, POST OFFICE , PLI SECTION. THE CHENNAI OFFICE AFTER MY PERSONAL VISITS MOVED THE CLAIM BACK TO DELHI. NOW WHEN I CONTACTED THE DELHI OFFICE THEY WANTED SOME DOCUMENTS FROM THE CHENNAI OFFICE I FAXED MY COPY TO THE DELHI OFFICE EVEN THEN THEY WANTED THE COPY FROM THE REGIONAL OFFICE CHENNAI ONLY. THE SETTLEMENT IS KEPT FOR ACTION AT DELHI AND THE CHENNAI OFFICE IS NOT RESPONDING. I THINK I HAVE TO MAKE ONE MORE VISIT TO THE ANNA ROAD POST OFFICE AND DIG OUT THE FILE LIKE I DID LAST TIME.

IT IS REALLY PATHETIC OF THE SERVICE BEING PROVIDED BY THE DEPARTMENT OF POST, PLI. I HAVE STARTED A AWARENESS AMONG MY REALTIVES NOT TO GO IN FOR ANY KIND OF SAVINGS WITH POST OFFICE AFTER MY EXPERIENCE. MY HUSBAND EXPIRED ON 09 NOV 2009 AND EVEN THE FIRST DEATH ANNIVERSARY HAD GONE BY I AM YET TO GET THE CLAIMMAMOUNT. I WAS EXPECTING THE SAME ATLEST FOR SPENDING IT FOR HIS ANNIVERSARY BUT I HAD TO BORROW FROM MY RELATIVES. I AM A HOUSEWIFE AND MY CHILDREN ARE STDYING IN ENGG COLLEGES FOR WHICH I AM FINDING IT VERY DIIFICULT TO MEET ENDS.

I REQUEST THE AUTHORITIES TO TAKE IMMEDIATE ACTION IN THIS REGARD.


K VASANTHY
W/O KV SHIV KUMAR
PLI POLICY HOLDER - DL626-C